Customer reviews from napoleon.com
Napoleon - Rogue SE 425 Propane Gas Grill with Side and Rear Burners - Stainless Steel
Average customer rating
4.6
(100 Reviews)
Rating breakdown 100 reviews
5 Stars
75
4 Stars
16
3 Stars
6
2 Stars
2
1 Star
1
Customer Reviews for Napoleon - Rogue SE 425 Propane Gas Grill with Side and Rear Burners - Stainless Steel
Posted by: Dbwilli
from St. Charles, MO
Gender:Male
Verified Purchase:Yes
I have used grill about a dozen times and found it to more even heating from front to back across the grill. Burner valves have a wide range that provide more precise temperature control. I also have found it easy to clean and the fold down sides provide good storage flexibility.This grill has checked all my boxes of desire and I definitely recommend this grill.
Written by a customer while visiting napoleon.com
Customer Rating
5
Napoleon BBQ forever!
on May 17, 2021
Posted by: Rod E
from Nanaimo
Gender:Male
Bought my second Napoleon because I had no choice. The service was too good to look at anything else. Had a burner problem at or near 5 yr mark on a 5 yr warranty, one call and a new burner was on doorstep a day later. No questions asked. P.S. the new one is bigger and cooler (Rogue 545) Thanks again
Written by a customer while visiting napoleon.com
Customer Rating
4
Great features!
on June 26, 2021
Posted by: Ron M
from Prince George, BC
Gender:Male
Excellent product with the exception of the storage area beneath the grill. I ordered and received a unit for natural gas and received a floor panel with the huge hole for a propane container. Napoleon should offer or supply an aluminum insert to cover the floor and ship it with the unit.
Written by a customer while visiting napoleon.com
Customer Rating
4
Great BBQ but becomes very hot fast, in particular handle
on May 15, 2022
Posted by: Anonymous
Verified Purchase:Yes
Grill is a nice size for a regular family. BBQ does become very hot fast and handle should have come with some protection is it becomes very hot, in particular when exposed to the sun. Correction should be made for this unit.
Written by a customer while visiting napoleon.com
Posted by: RMS56
from Edmonton
Verified Purchase:Yes
Excellent BBQ with everything one needs for a great outdoor cooking experience. Its odd that the rotisserie isn't included ... but that doesn't take away from the performance and features. Very happy with my purchase!
Written by a customer while visiting napoleon.com
Posted by: Mrmals
from Madera, CA
Gender:Male
Verified Purchase:Yes
Haven't had a chance to use the grill much yet, but I've used the infrared side and rear burners. The side burner sears meet perfectly. The rear burner is excellent for rotisserie items. The grill heats up very quickly. I did have to contact costumer service and the experience was excellent. I dropped the rotisserie rod and broke the handle. Napoleon sent me a new handle free of charge. It was my fault! I broke it! Yet they sent me a new one for free! I call that excellent costumer service!
Written by a customer while visiting napoleon.com
Posted by: Shop Dog
from Florida
Verified Purchase:Yes
I've only had the grill less than a week so I've only used it a couple of times but here are my initial thoughts. First, unboxing and assembly took me a couple of hours. I found the assembly instructions lacking as it was pictures only and lacking detail. Some of the features on my grill were not addressed in the instructions so it was trial and error. The grill is made from quality materials and fit and finish are excellent. My first cooks were using the infared burner and I'm convinced that infared is the only way to sear steaks and chops. So far I'm very pleased with the grills performance and I'm quite happy with my choice. As a side note, Napoleon Customer Service lines are very busy but they do call you back with great help.
Written by a customer while visiting napoleon.com
Posted by: Mike G.
from Montreal, QC
Gender:Male
Verified Purchase:Yes
Premium look. Cooks Very Well, love the top rack! Excellent for cooking chicken legs and as a warming rack
Written by a customer while visiting napoleon.com