Customer reviews from napoleon.com
Napoleon - Rogue SE 425 Propane Gas Grill with Side and Rear Burners - Stainless Steel
Average customer rating
4.6
(100 Reviews)
Rating breakdown 100 reviews
5 Stars
75
4 Stars
16
3 Stars
6
2 Stars
2
1 Star
1
Customer Reviews for Napoleon - Rogue SE 425 Propane Gas Grill with Side and Rear Burners - Stainless Steel
Customer Rating
5
Super Grill , Super Leistung , Super Verarbeitung Super geil
on November 16, 2022
Posted by: Gronwald_paddy
from Cuxhaven , Deutschland
[This review was collected as part of a promotion.] Vorher hatte Ich ein Kohle Grill , ich entschloss mich umzusteigen und kaufte mir diesen Grill.
Diese Leichtigkeit , keine Kohlen anzumachen grillen wenn es mal „schnell“ gehen soll.
Durch diesen Grill bin ich erst richtig , ins Bbq gekommen.
Kann ihn jeden der überlegt umzusteigen oder sich ein guten Gas Grill zulegen möchte empfehlen , der SE 425 ist für gute 6-8 Personen geeignet.
Diese Leichtigkeit , keine Kohlen anzumachen grillen wenn es mal „schnell“ gehen soll.
Durch diesen Grill bin ich erst richtig , ins Bbq gekommen.
Kann ihn jeden der überlegt umzusteigen oder sich ein guten Gas Grill zulegen möchte empfehlen , der SE 425 ist für gute 6-8 Personen geeignet.
Written by a customer while visiting napoleon.com
Customer Rating
5
Fantastic Rogue se 425
on November 17, 2022
Posted by: Anonymous
from Brossard
[This review was collected as part of a promotion.] I was going to purchase de prestige but did have enough money. I’m really not disappointed in my choice with the rogue se. It’s an all in one bbq really strongly built et backed buy a great 15 years warranty. I’ve been a Napoleon customer for more then a decade and I’m keeping coming back. This company rocks.
Written by a customer while visiting napoleon.com
Customer Rating
5
The Best Customer Service in the Industry!!!!
on January 4, 2023
Posted by: Pointcut
from South Carolina
Verified Purchase:Yes
This is my 4th Napoleon as I keep upgrading each time and I love them all. The worst of it all is each grill that I purchased was never able to be used out of the box due to missing and or damaged parts. So other than the minor hassle of calling Napoleon, I still love this Grill. Napoleon's Customer Service is 2nd to none and I mean that literally as it is always Drama free and immediate resolve to fix and or replace and issues with the grill. Maybe one day in the future my Next Napoleon, Hopefully for the future when I make the move to get the Phantom RSE 425, it will arrive undamaged and with no missing parts.. Once again Napoleon's Customer Service puts me at ease knowing that they stand behind their Grills 110% each and every time.
Written by a customer while visiting napoleon.com
Customer Rating
5
Great grilling with a style
on May 15, 2023
Posted by: Ignac Bavlnka
from Czech Republic
I bought my Napoleon SE 425 towards the end of 2022 summer grilling season, in order to replace my charcoal Kettle Grill. And it was really good move, I enjoyed my steaks even during the winter.
The biggest feature IMHO is the sizzle zone - infrared side burner. Also, this Phantom model has stainles steel grids, so it is very easy to clean. I use dishwasher machine after cleaning by hand-brush.
The size of the Rogue 425 is good enough for a 3-member family + occasional guests from the neighborhood.
Last but not least, I love the “stealth” Phantom design. Good job Napoleon!
Written by a customer while visiting napoleon.com
Posted by: OC Randy
Verified Purchase:Yes
First time user. Best grill I ever bought. Rouge SẼ425 with 15” side searing shelf. Beautiful made and cooks great. Now I just need to pick up the rotisserie for chicken and then it is complete.
Written by a customer while visiting napoleon.com
Posted by: Bo I.
Verified Purchase:Yes
Expensive bbq marketed as a premium. The look is nice and that’s why it gets people to buy it. I had mine for only 1 month and 2 pieces already broke: the wheel and the knob absolutely poorly made. Not being made in Canada anymore clearly shows on these bbqs. Side burner turns off every time there is small draft completely useless and unacceptable for a bbq of this price. The warming rack is not useful as it get dirty and you can’t just brush it off.
Response from napoleon.comBy Liane -, Team Napoleon, July 3, 2025
Hi Bo, Thank you for your feedback. We want to assure you that our quality standards remain consistent regardless of where our grills are manufactured. Proper maintenance is essential to keep your grill performing well over time.
We appreciate your input and are committed to helping you get the best experience from your BBQ. If you need any assistance or replacement parts, please don’t hesitate to reach out online via our warranty claim form. Thanks
We appreciate your input and are committed to helping you get the best experience from your BBQ. If you need any assistance or replacement parts, please don’t hesitate to reach out online via our warranty claim form. Thanks
Written by a customer while visiting napoleon.com
Customer Rating
4
Phantom Rogue 425 SE — does what it is supposed to!
on March 16, 2022
Posted by: allen820
from Norris, TN
Gender:Male
Verified Purchase:Yes
Assembly is very well-thought and straightforward. The grills seem to be constructed very solidly. The IR side burner has done great with searing meat, as well as with higher heat Chinese style cooking. The grill seems very versatile and like a fun grill to use!
Written by a customer while visiting napoleon.com
Posted by: Macvert
from Mississauga, On
Gender:Male
Verified Purchase:Yes
This is the 2nd Napoleon I have purchased. A few upgrades after deciding was time for a new one. 16 yrs later. The heat is amazing it produces and the infrareds are by far the best option to get. I do have a couple of issues with it ,like ignitor not working on the side burner and a magnet is missing on the door. The dealer i purchased from will sorta this out for me. I looked at the other BBQ's but came back because of the quality. If i get 16 yrs again well would more can you ask.
Written by a customer while visiting napoleon.com