Customer reviews from blackstoneproducts.com
Blackstone - On the Go 22-in. Outdoor Omnivore Griddle with Hood and Flex-fold Legs - Black
Average customer rating
4.6 out of 5
4.6
(2,017 Reviews)
Open Ratings Snapshot
Rating breakdown 2,017 reviews
5 Stars
1,464
4 Stars
355
3 Stars
130
2 Stars
31
1 Star
37
62%of customers recommend this product. 
(
13 out of 21
)
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Customer Reviews for Blackstone - On the Go 22-in. Outdoor Omnivore Griddle with Hood and Flex-fold Legs - Black
Customer Rating
5 out of 5
5
Convenient
on July 10, 2025
Posted by: Merit P
Perfect size for a small family and easy to transport!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3 out of 5
3
Assembly not easy as expected
on July 9, 2025
Posted by: Amelia F
Seems solid but assembly was difficult and parts were bent/don’t match up as they should.
Response from blackstoneproducts.comBy Customer Support, August 14, 2025
Thank you for leaving us a review! We are sorry to hear that the assmebly proccess was difficult and some parts were bent and misaligned.

One of our support agents has reached out to you via email so we can get this resolved for you.

We look forward to your reply!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5 out of 5
5
Surprisingly compact
on July 9, 2025
Posted by: Zachary B
I was initially skeptical about the “on-the-go” capabilities, but the this griddle exceeded my expectations on both fronts. When in use and when packed away, I was not disappointed.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3 out of 5
3
Cooks fine, igniters have not worked well
on July 9, 2025
Posted by: Blair C
Have used it three times (plus seasoning) and it has been okay. Cooking has gone well, but ignition has not worked well - lighting it with a match more often than not. It is also difficult to know at a glance if burners were successfully lit. Will change batteries in the igniter to see if this improves the situation.
Response from blackstoneproducts.comBy Customer Support, August 14, 2025
Thank you for leaving us a review! We are sorry to hear that your griddle is not igniting how it should!

One of our support agents has reached out to you via email so we can get this resolved for you.

We look forward to your reply!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4 out of 5
4
Gift
on July 9, 2025
Posted by: Ray M
Got the Blackstone for Father’s Day.Very excited for it
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3 out of 5
3
Nice but disappointed
on July 8, 2025
Posted by: Richard M
Great little grill but tough to put together. Especially if on the go. Tight screw holes. Unaligned screw holes. Broken wheel.
Response from blackstoneproducts.comBy Customer Support, September 12, 2025
Thank you for this review! We apologize for this situation. We found an email from you and we have emailed you back with some steps for moving forward. This is definitely something we can help with. Please email us back at your earliest convenience.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5 out of 5
5
Love my Blackstone!!
on July 8, 2025
Posted by: Karla F
A game changer. I have enjoyed making breakfast and dinner on the griddle. Great even heating and a surface large enough to cook multiple items at once m.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4 out of 5
4
Like it so far!
on July 8, 2025
Posted by: William M
So far I like the 22 in. Grittle very much. It is still a work enprogress.
Written by a customer while visiting blackstoneproducts.com
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