Customer reviews from blackstoneproducts.com
Blackstone - On the Go 22-in. Outdoor Omnivore Griddle with Hood and Flex-fold Legs - Black
Average customer rating
4.6
(2,019 Reviews)
Rating breakdown 2,019 reviews
5 Stars
1,465
4 Stars
356
3 Stars
130
2 Stars
31
1 Star
37
62%of customers recommend this product.
(
13 out of
21)
Customer Reviews for Blackstone - On the Go 22-in. Outdoor Omnivore Griddle with Hood and Flex-fold Legs - Black
Customer Rating
3
Not included
on September 18, 2025
Posted by: Barend V
Preseason Grease, hooks for tools, wipes, cleaning kit is needed to get started. So have to go back to store. Also 2 fasteners stripped when installing.
Response from blackstoneproducts.comBy Customer Support, October 14, 2025
We appreciate your feedback. We are always looking for ways to improve our product and our processes. If you have any other concerns or recommendations, please send them to support@blackstoneproducts.com.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Easy assembly
on September 18, 2025
Posted by: David L
Everything was super easy and straight forward, ready for tailgating now!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Missing Hardware
on September 18, 2025
Posted by: Glen T
Incorrect bolts to mount griddle top and hood to the back of the griddle body.
Response from blackstoneproducts.comBy Customer Support, October 27, 2025
Thank you for this review! We apologize for this situation. We found an email from you and we have emailed you back with some steps for moving forward. This is definitely something we can help with. Please email us back at your earliest convenience.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Great little grill
on September 18, 2025
Posted by: Megan U
We have only cooked chicken once but it cooked very fast and evenly
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Blackstome
on September 18, 2025
Posted by: Wendell D
Knobs are a bit cheep and the inserts the screws go into are a bit cheep.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Griddle
on September 18, 2025
Posted by: John M
Great little grill
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Decent Product
on September 18, 2025
Posted by: James M
Versatility is good. Heating surface is very uneven. Hot in 1 spot and barely heated on others.
Response from blackstoneproducts.comBy Customer Support, October 30, 2025
Thank you for leaving us a review! We are sorry to hear that. One of our support agents has reached out to you via email so we can get this resolved for you.
We look forward to your reply!
We look forward to your reply!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Griddle
on September 18, 2025
Posted by: Zack E
I love the griddle, good size and all around good grill to cook anything on
Written by a customer while visiting blackstoneproducts.com