Customer reviews from blackstoneproducts.com
Blackstone - On the Go 22-in. Outdoor Omnivore Griddle with Hood and Flex-fold Legs - Black
Average customer rating
4.5
(1,019 Reviews)
Rating breakdown 1,019 reviews
5 Stars
711
4 Stars
186
3 Stars
78
2 Stars
23
1 Star
21
63%of customers recommend this product.
(
12 out of
19)
Customer Reviews for Blackstone - On the Go 22-in. Outdoor Omnivore Griddle with Hood and Flex-fold Legs - Black
Customer Rating
4
Nice Grddle
on September 5, 2025
Posted by: Gary H
Great size griddle for our needs.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
So far so good!
on September 6, 2025
Posted by: Lori O
Made steak, hash browns and veggies for our first meal and it was delicious!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Some how missing a nut for the hood
on September 6, 2025
Posted by: James W
Was putting it together and was missing one of the nuts for the hood.
Response from blackstoneproducts.comBy Customer Support, October 8, 2025
Thank you for leaving us a review! We are sorry to hear that. One of our support agents has reached out to you via email so we can get this resolved for you.\nWe look forward to your reply!\n
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Works beautifully
on September 6, 2025
Posted by: Tina S
Works beautifully, the inventor did have to be adjusted.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Parts
on September 7, 2025
Posted by: Jamie B
Two defective parts upon assembly looking for quick customer serve replacement of the parts needed
Response from blackstoneproducts.comBy Customer Support, October 10, 2025
Hello, and thank you for leaving a review! We appreciate you pointing this out. It looks like you worked with our team and we were able to get this resolved. If you need anything further, please let us know!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Easy to season-I am ready to cook.
on September 7, 2025
Posted by: Chevy L
Had concerns about seasoning and fireing up the griddle. Hooked up to a 20# tank with the Blackstone adaptor hose. Things went flawlessly. Followed youtube instructions. I am now ready to do my first cook!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Broken knob
on September 7, 2025
Posted by: Shane M
2 kobe pulls off easy, the other one falls off
Response from blackstoneproducts.comBy Customer Support, October 15, 2025
Thank you for leaving a review! We appreciate you pointing this out and apologize for the issues with your knobs falling off. It looks like you worked with our team over email and we were able to get this resolved. If you need anything further, please let us know!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
2
Low flame on first try...
on September 8, 2025
Posted by: Thomas A
Brand new, but only a low flame. Perhaps the regulator. Will call customer service tomorrow
Response from blackstoneproducts.comBy Customer Support, October 10, 2025
Hello, and thank you for leaving a review! We appreciate you pointing this out. It looks like you worked with our team and we were able to get this resolved. If you need anything further, please let us know!
Written by a customer while visiting blackstoneproducts.com