Customer reviews from blackstoneproducts.com
Blackstone - On the Go 22-in. Outdoor Omnivore Griddle with Hood and Flex-fold Legs - Black
Average customer rating
4.5
(1,019 Reviews)
Rating breakdown 1,019 reviews
5 Stars
711
4 Stars
186
3 Stars
78
2 Stars
23
1 Star
21
63%of customers recommend this product.
(
12 out of
19)
Customer Reviews for Blackstone - On the Go 22-in. Outdoor Omnivore Griddle with Hood and Flex-fold Legs - Black
Customer Rating
4
New Grill
on August 23, 2025
Posted by: Ryan M
Was fairly simple to put together. Can’t wait to try it tonight cooking bacon burgers
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
From the box
on August 23, 2025
Posted by: Mark M
There is rust in the leg right out of the box, I was too far in putting it together to bother to take it back. Very disappointing that is the case right from the box.
Response from blackstoneproducts.comBy Customer Support, October 15, 2025
Thank you for this review! We apologize for this situation. We found an email from you and we have emailed you back with some steps for moving forward. This is definitely something we can help with. Please email us back at your earliest convenience.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Will not ignite
on August 23, 2025
Posted by: Zachary K
Ignition did not work,but was able to start with lighter.
Response from blackstoneproducts.comBy Customer Support, October 9, 2025
Thank you for leaving us a review! We are sorry to hear that. One of our support agents has reached out to you via email so we can get this resolved for you.\nWe look forward to your reply!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Bad leg hole threads
on August 24, 2025
Posted by: Mike H
1 leg had 2 screw holes not threaded right screws would not go all the way in
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
On the go 22"
on August 24, 2025
Posted by: Bryan G
My wife and I love it! I wanted a Blackstone for a long time, but didn't have the space. The on the go 22 is perfect for my wife and I.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Roy' Griddle
on August 24, 2025
Posted by: Roy M
Assembly was great. Just followed the directions and it went together seamlessly.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Missing Parts
on August 24, 2025
Posted by: Zachary G
Got it home to put together and realized we are missing one of the handles. Otherwise looks like it should be in functional condition, we will see!
Response from blackstoneproducts.comBy Customer Support, October 9, 2025
Thank you for leaving us a review! We are sorry to hear that. One of our support agents has reached out to you via email so we can get this resolved for you.\nWe look forward to your reply!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Ignition issues
on August 24, 2025
Posted by: Adam R
Really enjoy using the grill, but the ignition isn’t working - I need to figure out how to fix that
Response from blackstoneproducts.comBy Customer Support, October 6, 2025
Hello, and thank you for leaving a review! It looks like you worked with our team and we were able to get this resolved. If you need anything further, please let us know!\n
Written by a customer while visiting blackstoneproducts.com