Customer Reviews for Whirlpool - 24 inch Top Control Built-In Dishwasher with 3rd Rack, Fan Dry, 51 dBA - Stainless Steel
Customer Rating
1
on February 3, 2026
Posted by: Paige
from Baytown, TX
[This review was collected as part of a promotion.] My dishwasher stopped working after two uses. The water is not dispensing. The problem was diagnosed twice but has not been repaired. I have been having issues getting it repaired.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, February 3, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Dishwasher. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please feel free to reach out to us through any of the following options: Facebook: https://tinyurl.com/Whirlpool-Facebook Instagram: https://tinyurl.com/Whirlpool-Instagram Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET) USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET) When reaching out on Social Media (Facebook or Instagram), please reference the case number #912765. We’re looking forward to hearing from you. Christy T
(This review was collected as part of a promotion.) The one positive is that it dries the dishes very well. The negative is that it doesn't clean dishes, I tried multiple different detergents to no success. I wasn't able to get through to whirlpool support by website or phone. I promptly returned it and bought another brand.
No, I would not recommend this to a friend.
Response from whirlpool.comBy CA Social Care, February 5, 2026
Hello, Booker! We are so sorry to hear this has happened. We do not intend for any of our customers to have to experience these types of issues! If there is anything further we can assist with, please send us an email at CanadaSocial@Whirlpool.com with your model and serial number, your phone number, and your case 298143011. Take care! -Alisha
[This review was collected as part of a promotion.] I love the look of the dishwasher. It works great. Only wish I would have paid attention to the fact the door doesn’t automatically open at the end of the cycle like my 3 tier Samsung did.
(This review was collected as part of a promotion.) I bought this dishwasher after reading the reviews and I am not disappointed. It looks great and is super quiet. I have never had a 3rd rack or an adjustable rack and I find those are so useful. The only thing that I would say is that the wash cycle is really long. This unit replaced another Whirlpool unit and the cycle is almost twice as long but that is not a deal breaker. I would buy this unit again.
[This review was collected as part of a promotion.] Two disappointments with this DW….it does not have delayed start and is not Energy Certified. At this price point I would have expected it to have both of these features.
[This review was collected as part of a promotion.] This dishwasher is replacing a 12 year old Whirlpool dishwasher that quit heating, sanitizing, and drying dishes.