Customer reviews from Tuft & Needle
Tuft & Needle - Mint Mattress - King - Gray
Average customer rating
4.6
(8,673 Reviews)
Rating breakdown 8,673 reviews
5 Stars
6,207
4 Stars
1,519
3 Stars
565
2 Stars
290
1 Star
92
91%of customers recommend this product.
(
3,020 out of
3,316)
Customer Reviews for Tuft & Needle - Mint Mattress - King - Gray
Posted by: PattiF
from North Carolina
Gender:Female
Verified Purchase:Yes
Very comfortable. May seem too firm but it isnt and you will know that when you wake rested and refreshed. Only 3 weeks in...love that i get to give my body time to adjust ... or know if it isn't going to work. Thanks T&N!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Brian KB
from Bethlehem, PA
Gender:Male
Verified Purchase:Yes
No regrets!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Aleyda
Gender:Female
Verified Purchase:Yes
Absolutely love this mattress I sleep all night long on it. My husband says it’s a bit to firm but not too uncomfortable. The only reason I give it four stars instead of five is my husbands feelings on it and because we had to spend an hour trying to fix the mattress’s outer shell on it. It was not put on correctly or shifted in the mail.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Mpick
from IL
Gender:Male
Verified Purchase:Yes
Too firm.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, March 22, 2021
Hi there. Thanks for sharing candid feedback about your experience so far. We're sorry to hear the mattress is too firm for you and will pass your comments along to our Product Team. If you would like to troubleshoot or need help with a return per the 100-Night Sleep Trial, please reach out to our Customer Experience team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Customer Rating
5
This is my purchase. These are their problems.
on March 21, 2021
Posted by: KatyKat
Verified Purchase:Yes
On the soft side. It’s soft like Derry’s super soft birthday.
Written by a customer while visiting Tuft & Needle
Posted by: ChristyMB
Gender:Female
Verified Purchase:Yes
Husband and I both have back issues and hated that our name-brand memory foam mattress sagged so much, so quickly. This mattress, in comparison, has been wonderful! Love the reinforced edges, and firm but comfortable support.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Monica H
Verified Purchase:Yes
I purchased this for my oldest son who is a grown adult, 22yrs old. I’ve had it less than 6 months and it’s already sinking in the middle. Maybe defective? Not sure? My sister purchased one and loves hers which she was the one that recommended Tuft & Needle.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, March 23, 2021
Hi there. Thank you for your review. We're sorry to hear you're unhappy with your purchase but want to remind you that all T&N mattresses sold through authorized retailers come with a 10-year limited warranty. Please reach out to support@tn.com or 877-842-2586, if you would like to pursue a warranty claim or otherwise troubleshoot.
Written by a customer while visiting Tuft & Needle
Posted by: Chris Cyran
from .
Verified Purchase:Yes
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Written by a customer while visiting Tuft & Needle