Customer reviews from Tuft & Needle
Tuft & Needle - Mint Mattress - King - Gray
Average customer rating
4.6
(8,673 Reviews)
Rating breakdown 8,673 reviews
5 Stars
6,207
4 Stars
1,519
3 Stars
565
2 Stars
290
1 Star
92
91%of customers recommend this product.
(
3,020 out of
3,316)
Customer Reviews for Tuft & Needle - Mint Mattress - King - Gray
Posted by: millegb1
Verified Purchase:Yes
Great Product.
Delivery time sucked
Delivery time sucked
Written by a customer while visiting Tuft & Needle
Posted by: Johnson Family
from Arizona
Gender:Female
Verified Purchase:Yes
From ordering to unboxing to sleeping, the entire process has been painless. We haven’t slept this well in years!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: JudeH
Verified Purchase:Yes
We were not able to find a location in our city where we could test out the mattress, so we relied on knowing the return policy was pretty straight forward. If we didn’t like it, Tuft & Needle would arrange to have it picked up and donated free of charge. As it turned out, we ordered the ‘Mint’ mattress and are very happy with it’s overall comfort.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Steven86
Verified Purchase:Yes
It’s nice but it’s really on the expensive side for what it is. It’s not as loud as other brands and though you can feel it underneath your bed sheet, it is soft.
Written by a customer while visiting Tuft & Needle
Posted by: RTL1
from Denver
Gender:Male
Verified Purchase:Yes
It’s a bit too firm. I did not expect that as the upgrade from the basic mattress. It’s good but not my favorite. I was going to take advantage of the 100 day no questions return but that’s too much of a hassle.
I would recommend this to a friend!
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, March 22, 2021
Hi there. Thanks for sharing candid feedback about your experience so far. We're sorry to hear you're struggling to get comfortable on the mattress and that it's too firm for you. We will pass your comments along to our Product Team. If you would like to troubleshoot or need help with a return per the 100-Night Sleep Trial, please reach out to our Customer Experience team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Daniel B
from New Hampshire
Gender:Male
Verified Purchase:Yes
I’m still waking up with a sore back every morning but my wife seems to enjoy it more than our old mattress. We’ve had for over 3 months now.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, March 22, 2021
Hi there. We appreciate you taking the time to share feedback with us and we're sorry to hear you're struggling to sleep comfortably on the mattress. We will pass your comments along to our Product and Quality Assurance teams. Our Customer Experience team is happy to help moving forward. Please reach out to support@tn.com or 877-842-2586 if you would like to troubleshoot.
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
Verified Purchase:Yes
This mattress has the good combo of support and plushness that I got from my old latex mattress with a memory foam topper. But it’s much lighter in weight and I don’t have to deal with a topper shifting around!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: J Dudley
Verified Purchase:Yes
It expands to full size quickly, is supportive and comfortable when on my back or side.
Written by a customer while visiting Tuft & Needle