Customer reviews from Tuft & Needle
Tuft & Needle - Mint Mattress - King - Gray
Average customer rating
4.6 out of 5
4.6
(8,710 Reviews)
Open Ratings Snapshot
Rating breakdown 8,710 reviews
5 Stars
6,237
4 Stars
1,525
3 Stars
566
2 Stars
290
1 Star
92
91%of customers recommend this product. 
(
3,020 out of 3,316
)
Best Buy Privacy Policy
Customer Reviews for Tuft & Needle - Mint Mattress - King - Gray
Customer Rating
5 out of 5
5
Great Customer Service!
on March 11, 2021
Posted by: John D Muggs
Gender:Male
Verified Purchase:Yes
I found the mattress itself very comfortable to fall asleep on, unfortunately I woke up with a sore back and was unable to shake it. The customer service is really what earned the 5 stars. They were very understanding and helpful trying to find somewhere to donate the mattress
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
3 out of 5
3
Too hot
on March 11, 2021
Posted by: Leight
Gender:Female
Verified Purchase:Yes
We liked the fin or softness of the mattress and unfortunately it was too hot for our bodies so it had to go back. The customer service for the return was excellent.
I would recommend this to a friend!
Response from Tuft & NeedleBy Tuft & NeedleCustomer Experience TeamMarch 11, 2021
Hi there. We appreciate you taking the time to share feedback with us and will pass your comments along to our Product and Quality Assurance teams. We're proud to hear our Customer Experience team was able to get you all taken care of with your return. Please reach out to us at support@tn.com or 877-842-2586 if you need any further assistance.
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
Mattress protector
on March 11, 2021
Posted by: Jessica Ball
Gender:Female
Verified Purchase:Yes
Protects very well
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
Comfy slab of foam
on March 11, 2021
Posted by: KathrynD
from Hudson, MA
Gender:Female
Verified Purchase:Yes
Comfortable -- not too soft, not too firm. I don't get too hot, but I have only slept on it in cold conditions
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
Not too soft or firm
on March 11, 2021
Posted by: Eromp
from Seattle WA
Gender:Male
Verified Purchase:Yes
Very comfortable
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
Better than a pedic
on March 11, 2021
Posted by: Steveo
from Virginia Beach, Virginia
Gender:Male
Verified Purchase:Yes
Super comfortable and provides a relaxing night sleep. Went from a pedic mattress where you sunk into it and were unable to easily roll over to this wonderful mattress.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
Mint Mattress and Mattress topper
on March 11, 2021
Posted by: Max S.
Verified Purchase:Yes
The Mint Mattress is great! The bed is very supportive on your back. I also got the mattress topper and the combo is amazing. I get great sleep!
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
So happy with the purchase!!
on March 11, 2021
Posted by: Hayd
Verified Purchase:Yes
Beyond comfortable and has provided me with great quality sleep every night.
Written by a customer while visiting Tuft & Needle
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