Customer Reviews for Tuft & Needle - Mint Mattress - King - Gray
Customer Rating
2
Not the right choice for me.
on March 9, 2021
Posted by: Crystal111
from Virginia
Gender:Female
I had very high hopes for the Mint mattress. Unfortunately it was not what I needed in a mattress. It didn’t offer any support because it was way too soft. It made my hips hurt when side sleeping and my back hurt when back sleeping. I knew in a short period of time that I would have to return it because there was never any improvement and I seemed to have worse sleep each night. I requested to return the mattress and received my refund quickly with no hassle at all. I’m very impressed with their customer service. Some mattresses just aren’t for everyone. I’m sure it works out well for lighter people, probably anyone under about 160 max. I just don’t feel it offers enough support for anyone heavier than that.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, March 10, 2021
Hi there. We appreciate you taking the time to share feedback with us and will pass your comments along to our Product and Quality Assurance teams. Our Customer Experience team is happy to help moving forward. Please reach out to support@tn.com or 877-842-2586 if you would like to return or troubleshoot.
Written by a customer while visiting Tuft & Needle
I was skeptical since I’ve never purchased a foam mattress but it’s been so worth it. There are many features I like about the mattress as it provided great support for a plus size person like myself. It also somehow hugs the pressure areas without sagging which has helped tremendously with my back aches. Lastly, it doesn’t sink down during “marital activities.” Overall, very happy with my mattress. Lastly, it’s made in the USA.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
This is our 2nd Tuft & Needle mattress. We bought the 1st for a guest bed based on reviews. It felt so good we bought this one for our bed. Super comfortable! Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle