Customer reviews from Tuft & Needle
Tuft & Needle - Mint Mattress - King - Gray
Average customer rating
4.6
(8,674 Reviews)
Rating breakdown 8,674 reviews
5 Stars
6,208
4 Stars
1,519
3 Stars
565
2 Stars
290
1 Star
92
91%of customers recommend this product.
(
3,020 out of
3,316)
Customer Reviews for Tuft & Needle - Mint Mattress - King - Gray
Posted by: rtengi
Verified Purchase:Yes
We love our Mint mattress. I tell people it provides firm support, but is soft and super comfortable at the same time. It has just enough "give" to allow the parts of you that need to sink in to do so, but with firm support underneath. It's easy to get up out of, and stays relatively cool - and, I can't tell at all when my husband moves on his side of the bed. It's the most comfortable mattress we've had in 37 years of marriage.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Manda Ren
from Cincinnati, OH
Gender:Female
Verified Purchase:Yes
Incredibly comfortable, but the edges could be a bit more sturdy. My dog has fallen off the bed twice. That never happened with my old mattress.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Desert Dweller
from Phoenix
Gender:Female
Verified Purchase:Yes
Perfect mattress for us!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Allie C
Gender:Female
Verified Purchase:Yes
I love our new mattress! Firm and supportive, but not uncomfortable in the least bit. I can tell that my quality of sleep has improved dramatically. (And honestly, the best customer service I’ve ever received.) Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: K. Smith
from Florida
Gender:Female
Verified Purchase:Yes
Simply THE BEST mattress I’ve ever owned. Life is short, buy the mattress...you won’t be disappointed.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Shirah
Gender:Female
Verified Purchase:Yes
This bed appears well made, however it is much too soft for me and my partner. We woke up every morning with back pain and ended up returning the mattress. I would rate it as a soft mattress. I would not recommend this mattress to anyone who like a firm mattress.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 21, 2021
Hi there. Thank you for taking time to share candid feedback about your experience. We're sorry to hear the mattress was too soft for you and your partner. We will pass these comments along to our Product Team for consideration. If you need help moving forward, please reach out to our Customer Experience team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Ericka S.
from Philadelphia, PA
Gender:Female
Verified Purchase:Yes
The mattress was easy to unroll, let breathe, and get on the bed. There is no scent and the antimicrobial cover is lovely. It seems very effective. Unfortunately, it's not as comfortable as I hoped. The mattress is definitely on the softer side of firm and, as I am a stomach sleeper, it bows in at my hips and chest enough that it's put pressure on my shoulder and lower back to the point of being painful to sleep. I'm trying to let it adjust, but I wouldn't recommend it for people who are strictly stomach sleepers and accustomed to a firm mattress. This is not near firm.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 20, 2021
Hi there. Thank you for taking time to pass along candid feedback about your experience. We're sorry to hear the mattress was softer than you expected and will share your comments with our Product Team. If you need assistance moving forward, please reach out to our Customer Experience team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Jimmy12345
Gender:Male
Verified Purchase:Yes
LOVE LOVE LOVE the mattress. It was well packaged and puffed right up in the 2-3 hours like they said. Was able to sleep on it first night. It does need a little breaking in but it was comfy from DAY 1.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle