Customer reviews from Tuft & Needle
Tuft & Needle - Mint Mattress - King - Gray
Average customer rating
4.6
(8,760 Reviews)
Rating breakdown 8,760 reviews
5 Stars
6,279
4 Stars
1,533
3 Stars
566
2 Stars
290
1 Star
92
91%of customers recommend this product.
(
3,020 out of
3,316)
Customer Reviews for Tuft & Needle - Mint Mattress - King - Gray
Customer Rating
5
The most comfortable bed I have ever had
on January 20, 2022
Posted by: Shonks
from Renton, WA
Gender:Female
My hubby and I bought our Mint mattress five or six years ago. There has been no sagging at all. Every night when I get in bed I lie down in ultimate comfort. We went on vacation for a week and our hotel mattress was horrible. Made our hips and backs hurt so bad. Were were so grateful to get home to our Tuft & Needle. And the dogs love it too
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: J and J
Verified Purchase:Yes
We slept on a Tuft and Needle Mint mattress while visiting at our daughter's home recently and found it extremely comfortable. Needing to replace our queen mattress, we knew we wanted the firmness and stability of the Mint for ourselves. It was very easy to unpack and place on our box spring and has proved to be a wonderful purchase. After we got our new mattress, we recommended it to a family member who is now awaiting her new Mint!
Written by a customer while visiting Tuft & Needle
Posted by: Gigi sue
from Ny
Gender:Female
Verified Purchase:Yes
Daughter loves her new mattress. I would definitely buy from this company again. It was easy to bring up the stairs in the box and release it in the room. It's firm you just don't sink in. I always find her in her bed now.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Kryssie
from Dallas, Texas
Gender:Female
Verified Purchase:Yes
This mattress is a good mattress, but it's not the end-all that I was looking for. I have chronic joint pain, and my previous mattress had me waking up in a lot of pain. I switched to this, and I'm not waking up with that level of pain, but I'm also not getting that relief I was looking for when I lie down either. I guess I can say that it's working fine, but it's not as amazing as I hoped.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, January 17, 2022
Hi there! Thank you for taking the time to share your experience with the Mint mattress. We're sorry to hear that it is not everything you had hoped for and you are not experiencing the level of revel you were wanting. Please feel free to reach out to our team directly at 877-842-2586 or support@tn.com to troubleshoot any comfort issues to start the return process.
Written by a customer while visiting Tuft & Needle
Posted by: Happy Sleep in Ga
from Alpharetta,Ga
Gender:Female
Verified Purchase:Yes
Love our new queen mattress so far. Be aware you may not want to leave your bed!
I wasn’t aware of the white glove service and would have chosen that as mattress is weighty and just for the ease and convenience of having it set up and old mattress removed.
Delivery was interesting as they placed in middle of our driveway and we had to haul it up to and into house. They never rang doorbell and there was a slight drizzle. Thank goodness I checked email!
Other than that so far so great!
I wasn’t aware of the white glove service and would have chosen that as mattress is weighty and just for the ease and convenience of having it set up and old mattress removed.
Delivery was interesting as they placed in middle of our driveway and we had to haul it up to and into house. They never rang doorbell and there was a slight drizzle. Thank goodness I checked email!
Other than that so far so great!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
from Rochester, NY
Gender:Male
Verified Purchase:Yes
I sat on this purchase for a pretty long time, about 6 months or so. I've read good things about Tuft & Needle and I have one of their pillows that I love, but its such a large purchase for a bed (especially without being able to try it out first). This is also the first memory foam mattress coming from a spring mattress. I can now say having had it for about 2 months that this was a worthwhile purchase. The bed is incredibly comfortable and I love the way you gradually sink into it. I have definitely been getting better sleep with this new mattress. Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Amy S.
from Livonia MI
Gender:Female
Verified Purchase:Yes
I found this to be very, very uncomfortable. I tried it for two sleepless nights. I woke up in the middle of both nights because whatever side I was sleeping on, my shoulder and hip were in pain. I would roll to the other side, doze off, then the discomfort would wake me up again. Each time I rolled it over, it kinda felt like rolling over on something that was bouncy and protruding. Like it just wanted to spring back at me too much. Very, very uncomfortable for me and I usually prefer a medium bed.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience , January 17, 2022
Hi there. Thanks for sharing candid feedback about your experience so far. We're sorry to hear that you have not been getting a great night of sleep on your Mint mattress. It sounds like you are finding it a bit too firm. Most sleepers will find that the mattress does break in over the first few weeks; but that being said, if you would like to troubleshoot any comfort issues or move forward with a return within the 100-night trial. Please reach out to our Customer Experience team at support@tn.com or 877-842-2586 and we'd be more than happy to help!
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
from Nashville TN
Gender:Male
Verified Purchase:Yes
Excellent product, quick shipping. Buy with confidence!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle