Customer reviews from Tuft & Needle
Tuft & Needle - Mint Mattress - King - Gray
Average customer rating
4.6
(8,675 Reviews)
Rating breakdown 8,675 reviews
5 Stars
6,209
4 Stars
1,519
3 Stars
565
2 Stars
290
1 Star
92
91%of customers recommend this product.
(
3,020 out of
3,316)
Customer Reviews for Tuft & Needle - Mint Mattress - King - Gray
Posted by: Anonymous
from North Carolina
Gender:Female
Verified Purchase:Yes
The Mint mattress is the best mattress we have ever had and we have gone through plenty! It is extremely comfortable and we wake up refreshed and free of back pain!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
3
Wonderful customer service but too soft
on October 12, 2020
Posted by: captainstarlet
from Buffalo, NY
Gender:Female
We bought this mattress 6 weeks ago and gave it a solid trial. We found we were waking up sore in the morning, and I think the mattress is too soft for us. We both like softer mattresses, so we thought this would be a good choice. I'm about 135lbs and he's about 170lbs for reference. Also one side of the bed never got as thick as the other side. There was this weird compressed edge to the bed. We would have contacted support about it, but we were going to return it anyway.
Support was EXCELLENT with the return. They made it super easy. They refunded our money immediately and gave us several options for what to do with the mattress. We ended up donating it to a refugee family and purchased a hybrid mattress from another company that is better for us. If you read the other reviews and it seems like this is the mattress for you, don't hesitate to try it! Lots of people love it and Tuft & Needle couldn't make returns easier.
No, I would not recommend this to a friend.
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
Perfect for someone who doesn’t like to be swallowed by their mattress! I even sleep without a pillow sometimes and love it. Mint is worth the money and has helped me sleep better so far.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
from Moon
Verified Purchase:Yes
I may prefer the original.
No, I would not recommend this to a friend.
Written by a customer while visiting Tuft & Needle
Customer Rating
5
Great Mattress and excellent customer support
on October 12, 2020
Posted by: kmm20
from California
Gender:Female
I bought a mattress about a month ago. It was very comfy but didn't expand all the way. The customer service was on it and shipped me a new mattress immediately which turned out perfectly. The mattress is Medium. I have the topper on it and have tried it both ways. With the topper, it makes it softer but not squishy like other toppers do. It is perfect!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
Verified Purchase:Yes
Very comfy love it!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
Love it, worth going with the step up if you can
on October 13, 2020
Posted by: Anonymous
from Boston, MA
Gender:Female
Verified Purchase:Yes
Love this mattress! Decided to go with the step up because it’s still more affordable than other, similar bed in a box brands and I plan to keep this for a while. Read lots of reviews ahead of time and felt confident this was the best option and it has not disappointed! Soft but not plush, still provides good support—only downside is now it makes getting out of bed even harder!
I’ve also slept on the regular T&N and that’s comfortable too but this feels like a good investment.
I’ve also slept on the regular T&N and that’s comfortable too but this feels like a good investment.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
from San Francisco, CA
Gender:Male
Verified Purchase:Yes
My wife and I recently made the move on our first new mattress in almost a decade. While we were initially hesitant to let go of our old pillow top mattress, we began to realize more and more that we'd been getting a less than mediocre night's sleep. We were hot, tossing and turning, sinking into the middle of the bed, aches and pains, you name it. It was high time for a change.
Enter Tuft & Needle.
We decided to spring for the King Mint Mattress. The mattress ordering experience was simple and user friendly. When the mattress arrived (on time btw), we noticed it was packaged very tidily in a 4 ft x 2.5ft (estimate) box. We removed our old mattress from the frame and the Mint unrolled easily from the wrapping and without issue.
Now it was time for the real test--actually sleeping on it.
While the mattress insert advised that it may take several days for your body and the mattress to conform to each other, on the very first night I fell asleep within minutes and slept more deeply than I'd slept in YEARS. I woke up feeling completely recharged. As for my wife (a physical therapist who stands on her feet for 10+ hours per day), she noticed a difference right away. She had less trouble waking up in the morning, has had more energy and is generally more alert throughout each day.
We couldn't be happier with the Mint from Tuft and Needle. I just wish we'd made the switch sooner!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle