Customer Reviews for Tuft & Needle - Mint Mattress - King - Gray
Customer Rating
1
It’s not a Mint it’s a Munt.
on January 23, 2022
Posted by: Abgh
I’ve owned this bed for a few years and it’s the worst mattress. I did liked it when I first received it and they sent me a free mattress pad and that still didn’t work. I used to sleep on my side but this mattress forced me to sleep on my back. Its now too painful to sleep on. I’m woken by intense lower back pain from this mattress. I purchased this hoping it would last for years before it started to go but it’s quickly deteriorating. Buy anything other than this. I want to give it three stars because the two stars would go to style. That’s the only positive.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience , January 24, 2022
Hi there! Thank you for providing your candid feedback. We're sorry to hear that mattress isn't working out and you aren't getting great sleep. If you would like to return the mattress within the 100-night trial, please reach out to our team directly at support@tn.com 877-842-2586 and we'd be glad to help.
We loved our regular Tuft and Needle we got back in 2014. Since it was time for a new mattress we decided to try the Mint mattress. My husband sweats a lot at night so he is so thankful for the cooling feature on this bed. These are the best beds ever!
Excellent mattress. I need support for my back and hips - but hate pressure points getting sore from rock hard mattresses of the past. This is the perfect combination of support and softness that my back feels great and my shoulders and hips don’t have to suffer when I’m side sleeping. Make sure you wait a good two weeks before you make a judgement call. The mattress wasn’t quite firm enough upon first opening. But after a few weeks it had expanded fully and now it’s an absolute dream. I also compared to Casper and purple and not only is it a better price - it’s a better mattress!
So comfortable! We were nervous to purchase something without trying it first but after reading through Tuft and Needle’s guarantee, we went for it and so glad we did! Shipping was quick and set up was a breeze. We would definitely recommend to friends and family!