5 stars for customer service. The bed seemed a bit firm after a month of sleeping on it. I reached out to them and they shipped me a mattress topper for free. The topper made the bed softer and just right. Big fan of that service.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
The mattress is definitely more firm than I was use to. I had to buy new pillows to raise my head a bit more since I don’t sink into the mattress any more. The mint gets more comfortable every day but it did take a solid month to get use to!
Written by a customer while visiting Tuft & Needle
Written by a customer while visiting Tuft & Needle
Customer Rating
4
Mint Mattress
on September 23, 2020
Posted by: LDGA
from Atlanta, GA
Gender:Female
I bought the Mint mattress a month ago (and due to a nightmare of COVID related shipping delays), we’ve had it a week. We picked the Mint based off of reviews and we are really happy with it!
My husband LOVES the cooling features. He’s a hot sleeper and he hasn’t had any sweat problems since we got it.
I have had back problems since I gave birth to my daughter a couple of years ago and this is the first time I’ve woken up without any pain.
We love the mattress, but we wouldn’t buy it again during COVID. The shipping took almost a month and I had to call both Fedex and Tuft and Needle several times to figure out what happened to our mattress. Tuft and Needle ended up sending us a different mattress overnight because it took so long.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle