This mattress is much too firm despite description and Consumer Reports review. We are looking for a new mattress to replace it. On the plus side, it came quickly, was well packaged, contained simple directions for opening, and was well-made.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, August 11, 2020
Hi there. Thank you for your candid feedback. We are sorry to hear the mattress is too firm for your liking. If you are open to troubleshooting or need help with a return, please reach out to support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Very comfortable mattress! It has provided a great night sleep since day 1. The process of purchasing/shipping/delivery was so easy and convenient. Very happy with purchase.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle