Customer reviews from Tuft & Needle
Tuft & Needle - Mint Mattress - King - Gray
Average customer rating
4.6
(8,759 Reviews)
Rating breakdown 8,759 reviews
5 Stars
6,278
4 Stars
1,532
3 Stars
567
2 Stars
290
1 Star
92
91%of customers recommend this product.
(
3,020 out of
3,316)
Customer Reviews for Tuft & Needle - Mint Mattress - King - Gray
Posted by: Joe and Peg
Verified Purchase:Yes
Sleeping is more sound. Less aches and pains when moving around has made us wake up more refreshed.
Thank you
Thank you
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Jjbbgg
Verified Purchase:Yes
Love how it arrived. Great packaging and nice quality. Not firm in the least however. Very plush.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, July 23, 2020
Hi there. Thank you for your review. We're sorry to hear the mattress feels softer than expected. If you would like to troubleshoot or need help with a return, please let us know at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Rodney A
Verified Purchase:Yes
Great support and isolation while still being soft and comfortable. A great night’s sleep every night.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Julio AZ
from Chandler, AZ
Gender:Male
Verified Purchase:Yes
Excellent mattress. You can feel the difference from day one.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: aosully
from Chapel Hill, NC
Gender:Female
Verified Purchase:Yes
Comfortable, quality mattress. Great value and customer service!
Written by a customer while visiting Tuft & Needle
Posted by: Erin B
Gender:Female
Verified Purchase:Yes
I have a bad back and this was much too soft for me personally. I love this company though and I wish it had worked better for me because their customer service is out of this world!!! 2 stars for the mattress (again, if you're looking for a soft mattress, this is for you!) but 5 stars for the company overall.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, July 23, 2020
Hi there. Thank you for your review. We're sorry to hear the mattress was not a good fit but appreciate the feedback and will share it with our product team. If we can help moving forward, please let us know at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: TeamSweeney
from Massachusetts
Gender:Female
Verified Purchase:Yes
Love, Love, Love!!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: TeamSweeney
from MA
Gender:Female
Verified Purchase:Yes
Best mattress for quality, price, policy, customer service and comfort!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle