I have a bad back and this was much too soft for me personally. I love this company though and I wish it had worked better for me because their customer service is out of this world!!! 2 stars for the mattress (again, if you're looking for a soft mattress, this is for you!) but 5 stars for the company overall.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, July 23, 2020
Hi there. Thank you for your review. We're sorry to hear the mattress was not a good fit but appreciate the feedback and will share it with our product team. If we can help moving forward, please let us know at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle