Customer reviews from Tuft & Needle
Tuft & Needle - Mint Mattress - King - Gray
Average customer rating
4.6
(8,759 Reviews)
Rating breakdown 8,759 reviews
5 Stars
6,278
4 Stars
1,532
3 Stars
567
2 Stars
290
1 Star
92
91%of customers recommend this product.
(
3,020 out of
3,316)
Customer Reviews for Tuft & Needle - Mint Mattress - King - Gray
Posted by: Rtlongiv
from Seattle, Wa
Gender:Male
Verified Purchase:Yes
The mattress is proving comfortable for one of us, but my wife is a side sleeper and she is experiencing shoulder and hip pain regularly due to firmness of the mattress. Not sure if we’ll be keeping it long term.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, July 13, 2020
Hi there. We appreciate you taking time to leave a review and are sorry to hear the mattress feels too firm. If you're open to troubleshooting or need help with a return per your 100-Night Sleep Trial, please reach out to support@tn.com or 877-842-2586. We'd love the opportunity to help!
Written by a customer while visiting Tuft & Needle
Posted by: Ray A
from Tega Cay, SC
Gender:Male
Verified Purchase:Yes
The product shipped in time and it was easy to set up. It was very affordable and very comfortable. We would certainly buy another one.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Marcia P
Gender:Female
Verified Purchase:Yes
This is the most comfortable bed I've ever slept in! When I'm away from it I just can't wait to get back to it. I was a little nervous getting a bed without trying it first but it was worth the gamble
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Jo14
from Plattsburgh, NY
Gender:Female
Verified Purchase:Yes
I have received this mattress around June 2 or 4 and slept on it for three weeks before we went out of town on June 24 till July 6. I t has been 5 weeks sleeping on this mattress and I give it a three at the moment because I have notice that I have been waking up not rested and with a sore neck and lower back. Not sure if it is the mattress or other issues so more time is needed to accurately give a review.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, July 13, 2020
Hi there, thank you taking time to write a review to share your experience so far. Our goal has always been to help others wake up better, so we’re sorry to hear you’ve been struggling to get comfortable on your mattress. We definitely want to hear more about your situation to see how we can help. If you're open to troubleshooting or need help moving forward, please reach out to us directly at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Sunshine
Verified Purchase:Yes
Great delivery process and the quality of the mattress is amazing! Keeps you cool! Highly recommended!
Written by a customer while visiting Tuft & Needle
Posted by: Bartholomew
Verified Purchase:Yes
love the bed very firm but modestly soft just what i have been searching for.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Somebody's Baby Bear
from Phoenix, AZ
Gender:Female
Verified Purchase:Yes
The mattress arrived on time and was easy to set up. I was happy to learn we didn't have to let it rest or air out for a day before using it. The comfort is great - suits my husband, who likes a firm mattress, as well as me (I like them a little softer).
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Mpop
Verified Purchase:Yes
After years of back pain we finally bit the bullet and decided to buy a new mattress. Within one night of sleeping on our turfs & needle mattress my back pain was gone and I had slept all night without tossing and turning. If you are in the market for a new mattress, order one ASAP. What do you have to lose?
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle