Customer reviews from Tuft & Needle
Tuft & Needle - Mint Mattress - King - Gray
Average customer rating
4.6
(8,759 Reviews)
Rating breakdown 8,759 reviews
5 Stars
6,279
4 Stars
1,532
3 Stars
566
2 Stars
290
1 Star
92
91%of customers recommend this product.
(
3,020 out of
3,316)
Customer Reviews for Tuft & Needle - Mint Mattress - King - Gray
Posted by: RaRe
Gender:Male
Verified Purchase:Yes
This is not a good bed for us, causing a lot of back pain, cannot take it anymore.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, March 16, 2020
Hi there. Thank you for taking time to share feedback. We're sorry the mattress is not a good fit for you. If you haven't already, feel free to reach out to support@tn.com or 877-842-2586 for help moving forward.
Written by a customer while visiting Tuft & Needle
Posted by: DJ & Sarah
from Roanoke, VA
Gender:Female
Verified Purchase:Yes
Love, love, love, LOVE!! We have never slept better!!!!! Perfect form/soft ratio for my husband and I!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Xenia D-L
Gender:Female
Verified Purchase:Yes
I really enjoy sleeping in our new mattress. I had read tons and tons of reviews on different mattresses and tuft and needle kept coming up. Im a side sleeper and we purchased the mint mattress and it was worth every penny, its so soft and firm enough for the both of us. My husband even brags about it to his family and tries to convince them to buy it. When it comes to sleep we will never settle anymore, because that's the one thing we both saw is worth spending a pretty penny on. The one thing that is conflicting is that our toddler also sleeps with us and im afraid she will wet the bed, we dont have a protector on it because i dont want it to affect the quality of the mattress when we sleep on it. I have to look for an alternative, I don't want to ruin our perfect mattress!
Written by a customer while visiting Tuft & Needle
Posted by: Bye Bye Queen Mattress
from Philadelphia, PA
Gender:Female
Verified Purchase:Yes
My partner is 6'4" and this is the first time his feet have not hung off the end of the bed! It has great support for the both of us. My partner prefers a firm mattress and I like mine a bit softer. This mattress is a happy place for us both.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Brenda B.
Gender:Female
Verified Purchase:Yes
It was very comfortable but a little firmer than I am used to, but put a Tuft & Needle topper on and it is PERFECT! Customer service is outstanding!! Extremely happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: PH Mililani
from Mililani, Hawaii
Gender:Male
Verified Purchase:Yes
Easy to setup and comfortable
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Tiny
from Illinois
Gender:Male
Verified Purchase:Yes
It is not as firm as we like it to be, but it definitely performs better than a traditional mattress. I fall asleep rather quickly, and it does sleep nice and cool.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
Great Mattress Terrible Delivery & Customer Service
on September 20, 2020
Posted by: BritGirl
Gender:Female
Verified Purchase:Yes
The mattress is great and I cannot tell you how good it is in helping to get a good night's sleep... However the method of delivery was a total disaster, the mattress was dropped at the bottom of my stairs and I had to drag it up alone. When I contacted Tuft and Needle about this they did not really address the concern, they used Covid as an excuse that the delivery guy dropped it at the bottom of 27 stairs, although he made it to the door to tell me he had left it there.... For the cost and wanting it delivered to my door this is where it becomes a let down, and customer service were really flippant about it.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle