Customer reviews from Tuft & Needle
Tuft & Needle - Mint Mattress - King - Gray
Average customer rating
4.6
(8,759 Reviews)
Rating breakdown 8,759 reviews
5 Stars
6,278
4 Stars
1,532
3 Stars
567
2 Stars
290
1 Star
92
91%of customers recommend this product.
(
3,020 out of
3,316)
Customer Reviews for Tuft & Needle - Mint Mattress - King - Gray
Posted by: Jaxson
from Arizona
Gender:Male
Verified Purchase:Yes
very comfortable and sleep yhe whole night without moving much.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: TCL1
from NJ
Gender:Female
Verified Purchase:Yes
I had high hopes for the this mattress based on the reviews and friends' recommendations. Unfortunately, it didn't work out for us. My entire body has been sore since we have gotten it. I had to buy a pillow top for it and that still didn't help. We will begin the return process as soon as our new mattress ships. While it was not for us, I do recognize that there are many people out there who love it. A mattress is very personal, there is no one size fits all.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, July 8, 2020
Hi there. Thanks for taking time to share candid feedback about your experience. We're sorry to hear the mattress has not been a good fit for you and will share your comments with our product team. If you need help moving forward, please reach out to us at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: JRperson
Verified Purchase:Yes
Too firm for me
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, July 8, 2020
Hi there. Thank you for your review, although we're sorry to hear the mattress is feeling too firm. If you'd like to troubleshoot or need help with a return per the 100-Night Sleep Trial, please let us know at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Customer Rating
2
Too hard and too heavy
on July 5, 2020
Posted by: S Dolan
from NC
Gender:Female
We have had our mattress for almost 2 years. My husband thinks it’s comfortable but I think it is way to hard. If you are older, please consider how heavy this mattress is before buying. Lifting the corners when changing the sheets is almost impossible, especially if you have back problems.
The company was nice enough to send us a mattress topper for free when we said it was too hard. But it is still too hard and now our mattress is so high because of the extra height.
The company was nice enough to send us a mattress topper for free when we said it was too hard. But it is still too hard and now our mattress is so high because of the extra height.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, July 8, 2020
Hi there. Thank you for your review. We're sorry to hear you've been unhappy with you Mint mattress and will share your comments with our product team. If you need help with a return per your 100-Night Sleep Trial or anything else, please let us know at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Kelly Hulsey
Verified Purchase:Yes
Best purchase ever. It saved my sanity. I had not slept well in so long. I convinced my husband to get one and upsize to a king. It is magical. He even thanked me for convincing him to get one. Try one! You will not be sorry.
Written by a customer while visiting Tuft & Needle
Posted by: Celticqueenie
from Phoenix Arizona & Chicago Illinois
Gender:Female
Verified Purchase:Yes
I bought this mattress for a second home. While my regular mattress is a Tempurpedic you can’t beat a TN mattes for the price point. We also have a TN in our guest bedroom in our regular home. Guests love it!!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: CandySecretary
from Washington State
Gender:Female
Verified Purchase:Yes
Extremely well packed. Open it in a large room, so it can completely spread out. You will love that it’s all memory foam! I love mine.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Roberto S
from Peoria, AZ
Gender:Male
Verified Purchase:Yes
This is the second mattress that we've purchased and the first mint. These are perfectly priced, excellent quality and very comfortable. We will purchase another if anything ever happens to this one.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle