Customer reviews from Tuft & Needle
Tuft & Needle - Mint Mattress - King - Gray
Average customer rating
4.6
(8,759 Reviews)
Rating breakdown 8,759 reviews
5 Stars
6,278
4 Stars
1,532
3 Stars
567
2 Stars
290
1 Star
92
91%of customers recommend this product.
(
3,020 out of
3,316)
Customer Reviews for Tuft & Needle - Mint Mattress - King - Gray
Customer Rating
5
Best Mattress, Value for Money, Excellent Support
on July 4, 2020
Posted by: Rubin
from Richardson, TX
Gender:Male
Verified Purchase:Yes
The mattress is very unique and comfortable, best value for money and the customer support team is very friendly, responsible and responsive!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: KimA
Verified Purchase:Yes
Great mattress! Perfect firmness
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Érica N
from Los Angeles, CA
Gender:Female
Verified Purchase:Yes
I was able to try the mattress because my older sister had bought it years ago, and ever since I’ve been eying our mattress to see when the perfect time to throw it. This mattress is beautiful, soft, yet deliciously firm in all the right places. I even looked around for reviews between the Mint vs Casper mattresses (there are great ones on YouTube!) and knew our choice was pretty much made for us. Love love love
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Bitiktib
from Kansas
Gender:Female
Verified Purchase:Yes
Love our mattress and the customer service has been great. They sent us a free mattress topper because it was a bit too firm for us. That did the trick. My only complaint is that I wish they sold a version with the extra padding built in. The mattress topper with the adjustable bed is kinda a pain, we had to buy sheet suspenders to keep the topper from sliding down. But overall it’s been a great purchase and I definitely recommend their products.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Ann O
Verified Purchase:Yes
Love the mattress and the topper. Best sleep in years.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Keri W.
from Tulsa, OK
Gender:Female
Verified Purchase:Yes
We’ve had our mattress 74 days. The firmness is just right. The reason I’m not in love with it is that the fabric seems to make it very warm which makes it uncomfortable for hot sleepers. I tried the Tuft and Needle mattress protector and it seems to make it worse. If there was a way to make it cooler, maybe a cooling mattress pad, It would be 5 ⭐️.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, July 7, 2020
Hi there, thanks for taking the time to write a review and share your experience. Our product team designed our Adaptive Foam to sleep as cool as possible, so we’re sorry to hear this hasn’t been your experience. It’s worth mentioning that certain accessories, such as high-thread-count sheets or some mattress protectors, can play a role in heat retention. If you are interested in troubleshooting or need help with a return, please reach out to us directly at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Jackie R
from New Hampshire
Gender:Female
Verified Purchase:Yes
We have an Original mattress which we love but thought a Mint would be a great upgrade. It didn’t take long to realize that this wouldn’t be compatable to our sleeping styles. We found the mattress moves a lot and the edges are not supportive ( one is a thrasher and the other a side sleeper)
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, July 8, 2020
Hi there. We appreciate you taking time to leave a review and are sorry to hear the Mint hasn't met your expectations. We'll share your feedback with our product team for consideration. If you'd like to troubleshoot or need help with a return under the 100-Night Sleep Trial, please reach out to support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: NMC BROOKLYN
Verified Purchase:Yes
This mattress is comfortable and cooling!
Written by a customer while visiting Tuft & Needle