The mattress is great. We had a standard Casper we tried for a month or two before this and the mint is softer and overall more comfy. I still had dreams of an even softer mattress though. As a 150 lb side sleeper I needed more cloud like cush. I emailed customer service and they were happy to help me find the solution. Great product. Great customer service.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, July 8, 2020
Hi there. Thank you for taking the time to write a review and share your experience with us. Our product team designed our Adaptive Foam to sleep as cool as possible, so we’re sorry to hear this hasn’t been your experience and will pass your feedback along to that team. If you would like to troubleshoot or need help with a return under the 100-Night Sleep Trial, please reach out to our support team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
It’s a great quality product. It’s more on a firmer side to me but that’s what I wanted but yet softer too so my husband is happy. We are happy and would buy again
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
I love love love my Tuft and Needle Mint foam mattress, I now have 3 mattresses from Tuft and Needle and will never go back to any other kind of mattress. There was no adjustment period for sleeping, I sleep beautifully on this mattress. Side note: Your customer service is fantastic!!!!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
The customer service alone is worth trying the mattress. While but was too firm for me, a 210lbs, 6 ft guy, they went above and beyond to try and make it work. In the end, I had to return it but I still highly recommend to give it a try, especially if you like a foam mattress.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle