Customer reviews from Tuft & Needle
Tuft & Needle - Mint Mattress - King - Gray
Average customer rating
4.6
(8,678 Reviews)
Rating breakdown 8,678 reviews
5 Stars
6,212
4 Stars
1,519
3 Stars
565
2 Stars
290
1 Star
92
91%of customers recommend this product.
(
3,020 out of
3,316)
Customer Reviews for Tuft & Needle - Mint Mattress - King - Gray
Posted by: Érica N
from Los Angeles, CA
Gender:Female
Verified Purchase:Yes
I was able to try the mattress because my older sister had bought it years ago, and ever since I’ve been eying our mattress to see when the perfect time to throw it. This mattress is beautiful, soft, yet deliciously firm in all the right places. I even looked around for reviews between the Mint vs Casper mattresses (there are great ones on YouTube!) and knew our choice was pretty much made for us. Love love love
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Bitiktib
from Kansas
Gender:Female
Verified Purchase:Yes
Love our mattress and the customer service has been great. They sent us a free mattress topper because it was a bit too firm for us. That did the trick. My only complaint is that I wish they sold a version with the extra padding built in. The mattress topper with the adjustable bed is kinda a pain, we had to buy sheet suspenders to keep the topper from sliding down. But overall it’s been a great purchase and I definitely recommend their products.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Ann O
Verified Purchase:Yes
Love the mattress and the topper. Best sleep in years.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Keri W.
from Tulsa, OK
Gender:Female
Verified Purchase:Yes
We’ve had our mattress 74 days. The firmness is just right. The reason I’m not in love with it is that the fabric seems to make it very warm which makes it uncomfortable for hot sleepers. I tried the Tuft and Needle mattress protector and it seems to make it worse. If there was a way to make it cooler, maybe a cooling mattress pad, It would be 5 ⭐️.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, July 7, 2020
Hi there, thanks for taking the time to write a review and share your experience. Our product team designed our Adaptive Foam to sleep as cool as possible, so we’re sorry to hear this hasn’t been your experience. It’s worth mentioning that certain accessories, such as high-thread-count sheets or some mattress protectors, can play a role in heat retention. If you are interested in troubleshooting or need help with a return, please reach out to us directly at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Jackie R
from New Hampshire
Gender:Female
Verified Purchase:Yes
We have an Original mattress which we love but thought a Mint would be a great upgrade. It didn’t take long to realize that this wouldn’t be compatable to our sleeping styles. We found the mattress moves a lot and the edges are not supportive ( one is a thrasher and the other a side sleeper)
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, July 8, 2020
Hi there. We appreciate you taking time to leave a review and are sorry to hear the Mint hasn't met your expectations. We'll share your feedback with our product team for consideration. If you'd like to troubleshoot or need help with a return under the 100-Night Sleep Trial, please reach out to support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: NMC BROOKLYN
Verified Purchase:Yes
This mattress is comfortable and cooling!
Written by a customer while visiting Tuft & Needle
Posted by: Jaxson
from Arizona
Gender:Male
Verified Purchase:Yes
very comfortable and sleep yhe whole night without moving much.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: TCL1
from NJ
Gender:Female
Verified Purchase:Yes
I had high hopes for the this mattress based on the reviews and friends' recommendations. Unfortunately, it didn't work out for us. My entire body has been sore since we have gotten it. I had to buy a pillow top for it and that still didn't help. We will begin the return process as soon as our new mattress ships. While it was not for us, I do recognize that there are many people out there who love it. A mattress is very personal, there is no one size fits all.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, July 8, 2020
Hi there. Thanks for taking time to share candid feedback about your experience. We're sorry to hear the mattress has not been a good fit for you and will share your comments with our product team. If you need help moving forward, please reach out to us at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle