Customer reviews from Tuft & Needle
Tuft & Needle - Mint Mattress - King - Gray
Average customer rating
4.6
(8,673 Reviews)
Rating breakdown 8,673 reviews
5 Stars
6,207
4 Stars
1,519
3 Stars
565
2 Stars
290
1 Star
92
91%of customers recommend this product.
(
3,020 out of
3,316)
Customer Reviews for Tuft & Needle - Mint Mattress - King - Gray
Posted by: Anonymous
from South Bend, IN
Gender:Female
Verified Purchase:Yes
I was a little worried at first that the mattress would be too soft. We’d even discussed sending it back. But after a couple weeks, it is the perfect amount of firmness. We are sleeping great! I was able to set the mattress up myself. Very happy with the customer service and quality of T&N.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Craigggy
from Glen Head, NY
Gender:Male
Verified Purchase:Yes
We love our new bed. So much. Never want to leave it!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Barbara Mitchell
Verified Purchase:Yes
I love it!
Written by a customer while visiting Tuft & Needle
Posted by: KM-AZ
Verified Purchase:Yes
Extremely hard and uncomfortable. But low price and return policy can't be beat, so the stars are for customer service.
No, I would not recommend this to a friend.
Written by a customer while visiting Tuft & Needle
Posted by: Yelvis
from Oregon
Gender:Male
Verified Purchase:Yes
Love this mattress! By far, best foam mattress I have ever owned. Super supportive yet soft. Magic!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Alz the ish
from Okie
Gender:Female
Verified Purchase:Yes
Shipping was atrocious.
The bed itself it gorgeous. The biggest I don’t know yet is that it’s killer on hips and shoulders
Written by a customer while visiting Tuft & Needle
Posted by: Justin Mo
Verified Purchase:Yes
Fantastic product, I would recommend it to anyone - please also give a shout out to your Glendale, CA location (we visited around Mar 2021) for being super helpful / he (the sales associate) was key to us being comfortable buying this bed.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
1
Big disappointment. I even ordered the nicer one.
on October 24, 2021
Posted by: TrishDA
from Missouri
Gender:Female
Verified Purchase:Yes
I haven’t slept well yet. Shoulder pain, arm falls asleep. I’m returning it. Hopefully that goes well.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, October 25, 2021
Hi there. Thanks for sharing candid feedback about your experience so far. We're sorry to hear the mattress that you haven't been sleeping well on the mattress. We are happy to pass your comments along to our Product Team. If you would like to troubleshoot or need help with a return per the 100-Night Sleep Trial, please reach out to our Customer Experience team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle