Customer reviews from Tuft & Needle
Tuft & Needle - Mint Mattress - King - Gray
Average customer rating
4.6
(8,673 Reviews)
Rating breakdown 8,673 reviews
5 Stars
6,207
4 Stars
1,519
3 Stars
565
2 Stars
290
1 Star
92
91%of customers recommend this product.
(
3,020 out of
3,316)
Customer Reviews for Tuft & Needle - Mint Mattress - King - Gray
Posted by: PH Mililani
from Mililani, Hawaii
Gender:Male
Verified Purchase:Yes
Easy to setup and comfortable
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Tiny
from Illinois
Gender:Male
Verified Purchase:Yes
It is not as firm as we like it to be, but it definitely performs better than a traditional mattress. I fall asleep rather quickly, and it does sleep nice and cool.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
Great Mattress Terrible Delivery & Customer Service
on September 20, 2020
Posted by: BritGirl
Gender:Female
Verified Purchase:Yes
The mattress is great and I cannot tell you how good it is in helping to get a good night's sleep... However the method of delivery was a total disaster, the mattress was dropped at the bottom of my stairs and I had to drag it up alone. When I contacted Tuft and Needle about this they did not really address the concern, they used Covid as an excuse that the delivery guy dropped it at the bottom of 27 stairs, although he made it to the door to tell me he had left it there.... For the cost and wanting it delivered to my door this is where it becomes a let down, and customer service were really flippant about it.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
from AZ
Gender:Male
Verified Purchase:Yes
So far so good. Had several episodes of falling from bed. I had a rather high four poster with bed rails and I would go right over the rails. I had to get closer to the floor and my sister and brother-in-law recommended your product. I have the mattress on the floor. I have rolled out of it once, which may have saved me big bucks in hospital co-pays, since I barely woke up. The mattress is very comfortable. I may upgrade to 5 stars after I have used it longer.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
from San Francisco Ca
Gender:Female
Verified Purchase:Yes
My husband does not like this mattress and is always sore after sleeping on it.
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
from North Wildwood, New Jersey
Gender:Male
Verified Purchase:Yes
I received my King Mint Mattress sometime in August 2020. It took about three or four weeks for delivery due to the Covid situation which was understandable. The mattress was pretty heavy, I'd say close to 100 pounds so I had to have help bringing it up the stairs and setting it up. Once you open the box you have to unroll and unfold to position it. I placed mine on an existing box spring. I'm very satisfied with the comfort of the mattress but even after a couple months it hasn't completely relaxed in the areas where it was folded. So on the top edge of the mattress, about midway, there are indented areas, maybe about an inch deep on both sides where it was folded and rolled for shipping. I'm hoping they will eventually disappear. Overall, very comfortable and I am satisfied with the mattress.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
from Waldorf md
Gender:Female
Verified Purchase:Yes
Distribute weight evenly and it’s firm
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Sandy A
from Streator, IL
Gender:Female
Verified Purchase:Yes
Firm enough not to move when you do, not so firm as to be uncomfortable. We both have been sleeping well since it arrived
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle