Customer reviews from Tuft & Needle
Tuft & Needle - Mint Mattress - King - Gray
Average customer rating
4.6
(8,759 Reviews)
Rating breakdown 8,759 reviews
5 Stars
6,278
4 Stars
1,532
3 Stars
567
2 Stars
290
1 Star
92
91%of customers recommend this product.
(
3,020 out of
3,316)
Customer Reviews for Tuft & Needle - Mint Mattress - King - Gray
Posted by: AmandaR
from Raleigh NC
Gender:Female
Verified Purchase:Yes
I had the original version of this mattress in a queen (which we loved) but we wanted to get a king. We upgraded to the king in the Mint version and wish we had done it sooner. We love our new bed. I think the mint version is worth it if you have 2 people in the bed. I don’t see us buying any other brand of mattress since these 2 we have are our favorite beds ever. We moved the queen to a spare bedroom and our guests always ask what type of mattress it is.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
King Mint
on April 30, 2025
Posted by: Anthony L
Absolutely love my mint mattress! Can’t recommend this brand enough
Written by a customer while visiting Tuft & Needle
Customer Rating
5
Great bed !
on May 11, 2025
Posted by: Michael G
Fantastic customer service!!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
Excellent mattress even after 3 years
on June 30, 2024
Posted by: Sstone512
from Palm Coast, FL
Gender:Male
Love this mattress. I’m a side sleeper and find that this mattress works amazingly well for me. Extremely comfortable and cool as well. Had it for three years now and still feels as comfortable as the day I unboxed it. Highly recommended
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
1
Never received the mattress
on June 25, 2021
Posted by: RD21
from Boston
Gender:Male
Ordered the Mint mattress Queen size. I was supposed to receive delivery last week. On the day of the delivery they never showed up. I called customer support and they apologized and after reaching out rescheduled for today between 12-4 PM. I receive a voice message when I wake that they are outside. I had a 2nd message to call so and so. I called 4 times and it went to voice. I called Tuft and Needle again and then again apologize and told me it will be delivered in the afternoon for sure. It never arrived. I called back then decided I wanted my money back. It was involving way too much of my time. This would have been my 3rd mattress from T&N
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, June 29, 2021
Hi there. Thanks for your review and feedback. We'll share your feedback with our quality assurance, product and delivery teams. If you'd like to pass along more feedback or need help with anything moving forward, please let us know at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
Verified Purchase:Yes
The mattress conforms with your body, and is extremely comfortable.
Written by a customer while visiting Tuft & Needle
Posted by: Nschultz
from Queen Creek, AZ
Gender:Female
Verified Purchase:Yes
It was so hard after two weeks we gave up we where waking up with severe headaches and not sleeping well.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, May 18, 2020
Hi there and thank you for your review. We're sorry to hear the mattress feels too firm for you. If you are interested in troubleshooting or need help with a return, please don't hesitate to reach out to support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Sch.pook
Verified Purchase:Yes
Over priced
Written by a customer while visiting Tuft & Needle