Customer reviews from Tuft & Needle
Tuft & Needle - Mint Mattress - King - Gray
Average customer rating
4.6
(8,673 Reviews)
Rating breakdown 8,673 reviews
5 Stars
6,207
4 Stars
1,519
3 Stars
565
2 Stars
290
1 Star
92
91%of customers recommend this product.
(
3,020 out of
3,316)
Customer Reviews for Tuft & Needle - Mint Mattress - King - Gray
Posted by: Lakey
from Florida
Gender:Male
Verified Purchase:Yes
Wonderful mattress ease of installation is of delivery
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Melitwit
Verified Purchase:Yes
Many years ago our daughter bought a T&N full size mattress for college then proceeded to move in with a boyfriend. Her mattress came to us . My husband and I have always slept on a full size bed but had been considering a queen until we slept on our newly acquired full size T&N. Well....it was love at first sleep! We enjoyed the full size for a few years and now are the VERY happy owners of a queen size T&N! Couldn't be happier!!!
Written by a customer while visiting Tuft & Needle
Customer Rating
2
Uneven Mint mattress after just 5 years
on April 17, 2021
Posted by: Lkamin
from West Palm Beach, Florida
Gender:Male
I bought the Mint mattress when it first came out and got a good deal. I was excited about the upgraded features eespecially the reinforced edges and the higher 500lb weight capacity. At first, I thought the bed was wonderful but as time has gone on the bed is sloping more on the right side where I sleep every night to be close to CPAP. The last several months back pain has been increasing to where now I'm at a point where my lumbar pain is so intense that I'm in physical therapy! If you're overweight or obese don't buy! Really disappointed!
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, April 20, 2021
Hi there. Thank you for taking the time to share your feedback with us. We're sorry to hear the comfort level on your Mint Mattress has changed over time and we will pass your comments along to our Product and Quality Assurance teams. Our Customer Experience team is happy to help moving forward. Please reach out to support@tn.com or 877-842-2586 if you would like to troubleshoot.
Written by a customer while visiting Tuft & Needle
Posted by: AmandaR
from Raleigh NC
Gender:Female
Verified Purchase:Yes
I had the original version of this mattress in a queen (which we loved) but we wanted to get a king. We upgraded to the king in the Mint version and wish we had done it sooner. We love our new bed. I think the mint version is worth it if you have 2 people in the bed. I don’t see us buying any other brand of mattress since these 2 we have are our favorite beds ever. We moved the queen to a spare bedroom and our guests always ask what type of mattress it is.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
Excellent mattress even after 3 years
on June 30, 2024
Posted by: Sstone512
from Palm Coast, FL
Gender:Male
Love this mattress. I’m a side sleeper and find that this mattress works amazingly well for me. Extremely comfortable and cool as well. Had it for three years now and still feels as comfortable as the day I unboxed it. Highly recommended
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
1
Never received the mattress
on June 25, 2021
Posted by: RD21
from Boston
Gender:Male
Ordered the Mint mattress Queen size. I was supposed to receive delivery last week. On the day of the delivery they never showed up. I called customer support and they apologized and after reaching out rescheduled for today between 12-4 PM. I receive a voice message when I wake that they are outside. I had a 2nd message to call so and so. I called 4 times and it went to voice. I called Tuft and Needle again and then again apologize and told me it will be delivered in the afternoon for sure. It never arrived. I called back then decided I wanted my money back. It was involving way too much of my time. This would have been my 3rd mattress from T&N
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, June 29, 2021
Hi there. Thanks for your review and feedback. We'll share your feedback with our quality assurance, product and delivery teams. If you'd like to pass along more feedback or need help with anything moving forward, please let us know at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
Verified Purchase:Yes
The mattress conforms with your body, and is extremely comfortable.
Written by a customer while visiting Tuft & Needle
Posted by: Nschultz
from Queen Creek, AZ
Gender:Female
Verified Purchase:Yes
It was so hard after two weeks we gave up we where waking up with severe headaches and not sleeping well.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, May 18, 2020
Hi there and thank you for your review. We're sorry to hear the mattress feels too firm for you. If you are interested in troubleshooting or need help with a return, please don't hesitate to reach out to support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle