Customer reviews from Tuft & Needle
Tuft & Needle - Mint Mattress - King - Gray
Average customer rating
4.6
(8,673 Reviews)
Rating breakdown 8,673 reviews
5 Stars
6,207
4 Stars
1,519
3 Stars
565
2 Stars
290
1 Star
92
91%of customers recommend this product.
(
3,020 out of
3,316)
Customer Reviews for Tuft & Needle - Mint Mattress - King - Gray
Customer Rating
2
Does not sleep cool
on May 1, 2021
Posted by: Cathy33333
from Los Angeles
Gender:Female
My husband and I bought this bed because we wanted to sleep cooler than the original T&N we already owned. We feel no difference. The foam heats up underneath us. Also, after a 1 1/2 years of owning, it is too soft for us and we are both starting to experience low back pain. Disappointed.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, May 4, 2021
Hi there. Thank you for taking the time to write a review. Our product team designed our Adaptive Foam to sleep as cool as possible, so we’re sorry to hear this hasn’t been your experience. It’s worth mentioning that certain accessories, such as high-thread-count sheets or some mattress protectors, can play a role in heat retention. If you are interested in troubleshooting please reach out to us directly at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: SJ012
Verified Purchase:Yes
This is probably the most comfortable bed I’ve ever slept on. Especially for the price. I usually gravitate to beds that don’t come out of a box all wrapped up. Aka coil or latex. But this is great. So far. The only complaint I have is it sleeps kinda hot. It’s summer so maybe that’ll come in handy in the winter. But I also wonder how long this bed will last as comfortable as it is. Longevity is a concern which I won’t be able to report on for another five years or so. We’ll see. But the good things are that it is super stable and when my boyfriend moves around I barely feel him. It’s plush and soft which is great because I’m a side sleeper but it’s still firm enough to be solid. And it’s easy to clean which I love.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Madbad
Gender:Male
Verified Purchase:Yes
Great mattress, with the perfect combination of comfort and support. It was firm yet soft, and the customer support is excellent. But.... The smell. It just wouldn't go away. Tried turning on multiple fans, airing out for 4 days, dragging it outside for a day, nothing worked. If it wasn't for that, it would've been a keeper for sure.
No, I would not recommend this to a friend.
Written by a customer while visiting Tuft & Needle
Posted by: Matawanakee
from FL
Gender:Female
Verified Purchase:Yes
Packaging was great, set up was great, my back has not stopped hurting since
No, I would not recommend this to a friend.
Written by a customer while visiting Tuft & Needle
Posted by: T. Farkas
Verified Purchase:Yes
What a great product. Don't want to get out of bed in the morning. No more pressure points that cause my arms and legs to fall asleep.
Written by a customer while visiting Tuft & Needle
Posted by: Kathleen A
from California
Gender:Female
Verified Purchase:Yes
Enjoying the new mattress
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Mimi Rose
from Connecticut
Gender:Female
Verified Purchase:Yes
Best mattress I have ever bought! Just enough support without being too hard. I would wake up with terrible back pain with my previous mattress. I haven’t had any back pain since my first night’s sleep with the mint mattress and have had the best sleep I have ever had. I cannot say enough good things about this mattress!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Satisfied customers
Gender:Female
Verified Purchase:Yes
Very comfortable, well made mattress! We are going to order another one very soon.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle