Customer reviews from Tuft & Needle
Tuft & Needle - Mint Mattress - King - Gray
Average customer rating
4.6
(8,753 Reviews)
Rating breakdown 8,753 reviews
5 Stars
6,274
4 Stars
1,530
3 Stars
567
2 Stars
290
1 Star
92
91%of customers recommend this product.
(
3,020 out of
3,316)
Customer Reviews for Tuft & Needle - Mint Mattress - King - Gray
Posted by: C Ligori
from Jackson Hole, WY
Gender:Female
Verified Purchase:Yes
I gave this a 4 star rating because I really wanted to receive this mattress and say it was the best night sleep I had ever had after the first night. However, I was disappointed... read on! For me, the mint was too firm. My husband loved it, but I am a side sleeper and really struggled to get comfortable. After about 5 nights, I contacted Tuft and Needle. I talked to a customer service representative immediately. She recommended we try the Mattress topper. This 2 inch soft pad was exactly what I needed to be happy with this mattress. The soft foam on the firm mattress is the perfect combination for my comfort. I do wonder if I would have been better off with the Hybrid mattress if I would do it all over again. I have just figured out I really needed something a little softer. Also, when ordering your mattress, it is a good time to think about your pillows. I decided as well that our pillows were part of the problem with getting comfortable. Once we placed the topper on our bed (which doesn't slip as I have read in other reviews) and replaced our pillows, I am sleeping better than ever. My husband loves this mattress as well. He makes fun of me calling me the "Princess and the Pea" since it has been a little difficult to get just the right set-up.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
1
Comfortable support, BUT HOT!
on December 1, 2020
Posted by: ksanderson
from Minneapolis, MN
Gender:Female
My husband and I purchased the Mint mattress about a year and a half ago. We've been through a few rounds of seasons, types of sheets and blankets. I have to conclude that the temperature discomfort is solely from the mattress. It feels like the mattress "holds" body heat and you can't really get away from the heat IN the mattress. I feel like the advertising that the Mint is "cooling" is unfortunately just not true for us. I would say that is also true for the pillows that came as part of our mattress purchase. I can easily replace the pillows, but not the mattress or the money invested.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 28, 2021
Hi there. Thank you for taking time to leave a review. We appreciate your candid feedback and will pass it along to our Product team for consideration. If we can help with anything moving forward, let our team know at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Customer Rating
5
Pleasantly surprised with The Mint Tuft and Needle
on April 24, 2021
Posted by: Kellywampus
from Lakeview, Oregon
Gender:Female
Verified Purchase:Yes
We were pleasantly surprised on the quality of this mattress. We figured a mattress from a box couldn’t be that great. We were wrong. It is just a tad too firm but still happy. Would buy it all over again.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Brian P.
from Tehachapi, CA
Gender:Male
Verified Purchase:Yes
The bed is too soft and actually hurts both of our backs more than anything has ever hurt it before.
No, I would not recommend this to a friend.
Written by a customer while visiting Tuft & Needle
Customer Rating
1
Looking to sell it or get rid of it. Very unhappy with the mattress.
on June 5, 2021
Posted by: Buy Sleep Number
from AR
Gender:Female
We are very unhappy w/ the purchase of our Tuft & Needle Mint mattress. Haven't enjoyed it from night one, really tried to like it and get used to it. Neither myself nor may husband like it. He was much more vocal about his dissatisfaction early on. I feel like the bed is much to hard. I am a side sleeper most often, but sometimes sleep on my back and rarely sleep on my stomach. My husband does not feel like the support is even, he thinks the sides are very squishy. Both of us are average to smaller sized. We bought the mattress in Jan. 2021 it is now the first week of June 2021 and we are going to buy a Sleep Number bed today. We had a Queen, then a King size of Sleep Number beds for about 20 years. No more cheaping out for us!!!
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, June 7, 2021
Hi there. Thanks for sharing candid feedback about your experience. We're sorry to hear the mattress is too firm for you and will pass your comments along to our Product Team. If you would like to troubleshoot or need help with a return per the 100-Night Sleep Trial, please reach out to our Customer Experience team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Dani D
from South Carolina
Gender:Female
Verified Purchase:Yes
I was pleasantly surprised after the first night on this mattress! I thought that just the fact that we were changing up our mattress surface would mean a sore body the next day just from unfamiliarity but I was wrong. I didn’t feel any different and had a great nights sleep! A month in and still feel that way.
It’s firm but cushions to you as you lay and I don’t get hot, even with our South Carolina summer nights. I’d definitely recommend this mattress. It’s was quick shipping and easy setup, no regrets here!
It’s firm but cushions to you as you lay and I don’t get hot, even with our South Carolina summer nights. I’d definitely recommend this mattress. It’s was quick shipping and easy setup, no regrets here!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
When I first got this I thought ohhh This going to be crap it was not the case a
on July 30, 2021
Posted by: Julie ann
from Virginia
I bought this for the guest room when I found everyone in the family fighting over who was going to get to nap on the guest bed I decided to ge everyone new mattress for Xmas
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: CactusJanine
Verified Purchase:Yes
Upgraded from the original T&N mattress to the Mint and I'm loving it. I'm sleeping better and my back is feeling better. Glad I finally made the change. PS. I gave my older mattress to a friend and she totally loves it!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle