Customer reviews from Tuft & Needle
Tuft & Needle - Mint Mattress - King - Gray
Average customer rating
4.6
(8,758 Reviews)
Rating breakdown 8,758 reviews
5 Stars
6,278
4 Stars
1,532
3 Stars
566
2 Stars
290
1 Star
92
91%of customers recommend this product.
(
3,019 out of
3,315)
Customer Reviews for Tuft & Needle - Mint Mattress - King - Gray
Posted by: JANS
Gender:Female
Verified Purchase:Yes
This is a nice quality mattress and I liked it at first. However, after sleeping on it more consistently I started to feel pressure points in my hips and shoulders, due to the firmness of the second layer of foam, while on my side. This is a great option for back and stomach sleepers, but it would depend on your preferences as a side sleeper.
Great brand with great customer service - it simply wasn’t for me.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, December 3, 2019
Hi there, we appreciate you taking time to write a review to share your experience with us. We're sorry to hear the mattress was not a good fit for you and will share your feedback with our product team! If you haven't already, feel free to reach out to us directly at support@tn.com or 877-842-2586 for help with a return.
Written by a customer while visiting Tuft & Needle
Posted by: S Nelson
from St. Charles, IL
Gender:Female
Verified Purchase:Yes
Not good if you sleep on your back!
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, December 3, 2019
Hi there, we appreciate you taking time to write a review. We're sorry to hear the mattress was not a good fit for you and will pass your feedback on to our product team! If you haven't already, feel free to reach out to us directly at support@tn.com or 877-842-2586 if you need help with a return.
Written by a customer while visiting Tuft & Needle
Posted by: BillK
from Fort Myers
Gender:Male
Verified Purchase:Yes
Shipping worked out fine. At first I thought the mattress would be too soft, but it was very comfortable. It doesn't dissipate heat as much as I'd hoped, but it does OK, better than my old mattress. After several weeks I'm not regularly sleeping on it because of a nagging kerosene type smell which was much more noticeable at first, so I'm hoping it continues to dissipate.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Trucker shane
from Arizona
Gender:Male
Verified Purchase:Yes
Great mattress, I’m a trucker and this is perfect for my truck. Other truck mattress’s are disappointing and just a piece of foam. My carpet at home is more comfortable. Great job ! Maybe next time I’ll upgrade to the hybrid.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Jesica
Gender:Female
Verified Purchase:Yes
The absolute BEST mattress!!!!
Written by a customer while visiting Tuft & Needle
Posted by: Born To Build
from Denver Colorado
Gender:Male
Verified Purchase:Yes
It needs a full platform to support it. Do not use a slotted bed frame support - literally needs full support & a box spring is not ideal to get the comfort level.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, December 3, 2019
Hi there, we appreciate you taking time to write a review. We do consider a slatted frame an acceptable base for our mattresses, as long as the spacing between slats is not more than 5" apart. A box spring can be used as well. If you have any questions or concerns about our mattress or acceptable accessories, feel free to reach out to us directly at support@tn.com or 877-842-2586. We'd be happy to help!
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
from Fayetteville, NC
Gender:Male
Verified Purchase:Yes
Exponential growth from the first generation. True to advertised ability to remain firm and cool. 10/10.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Jen K
Verified Purchase:Yes
We love this mattress and love it with the topper too. Now we have a king, my father in law has a queen and my daughter has a full. And my guest room has one of the original T&N mattresses! My back pain vastly improved once we switched to the T&N mattresses years ago. The pillows are excellent as well!
Written by a customer while visiting Tuft & Needle