Customer reviews from Tuft & Needle
Tuft & Needle - Mint Mattress - King - Gray
Average customer rating
4.6 out of 5
4.6
(8,661 Reviews)
Open Ratings Snapshot
Rating breakdown 8,661 reviews
5 Stars
6,198
4 Stars
1,517
3 Stars
565
2 Stars
290
1 Star
91
91%of customers recommend this product. 
(
3,020 out of 3,315
)
Best Buy Privacy Policy
Customer Reviews for Tuft & Needle - Mint Mattress - King - Gray
Customer Rating
3 out of 5
3
Still in Pain
on July 16, 2020
Posted by: Mimix3
from Murrieta, CA
Gender:Female
Verified Purchase:Yes
I purchased this bed as I was in extreme joint and back pain. Reviews seem to be good for this issue, but sadly I wake up all night with backaches still :( I so wanted this to be an answer to my pain. I gave it a three because it's a very nice bed and comfortable, but not working to relieve my pain.
I would recommend this to a friend!
Response from Tuft & NeedleBy Tuft & NeedleCustomer Experience TeamJuly 17, 2020
Hi there. Thanks for taking time to leave a review. We're sorry to hear you've been struggling to get comfortable on your new mattress. If you're open to troubleshooting or need help with a return per the 100-Night Sleep Trial, please reach out to our team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Customer Rating
1 out of 5
1
Pricy and very firm.
on July 20, 2020
Posted by: Andrew San Francisco
Gender:Male
Verified Purchase:Yes
The shopping experience was great but I can’t recommend this bed. It’s super firm, and if I could make the decision I would not buy again.
Response from Tuft & NeedleBy Tuft & NeedleCustomer Experience TeamJuly 21, 2020
Hi there. Thanks for your review. We're sorry to hear the mattress is too firm for your liking and will share this feedback with our product team. If you would like to troubleshoot or need help with a return, please let us know at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
I recommend this bed
on August 8, 2020
Posted by: Tracy B
from Upstate NY
Gender:Female
Verified Purchase:Yes
Fast delivery, quick setup and a super comfortable bed, everything you could want!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
3 out of 5
3
Mint King
on August 26, 2020
Posted by: Kupcrzy
from Clarkston MI
Gender:Male
Verified Purchase:Yes
Sleeps hot. Haven't finished my 100 days yet. I just wish there would have been a show room so I could try them out. Had a hard time choosing between the mint and the hybrid. I've had two back surgeries and two neck surgeries so a mattress is very important for me.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
Tuft & Needle--My new favorite mattress!
on September 23, 2020
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
When I was looking to purchase a new bed because my memory foam mattress "remembered" where I was laying too well, leaving an indented "valley." My daughter is the person who recommended Tuft & Needle. In fact, when she and her ex divorced, they haggled more about who would get their Tuft & Needle bed than even the dogs! Now that I have slept on mine for several weeks now, I love mine, too! Although it is made of several different materials, it feels like very supportive, dense foam. I worried about it not "bouncing back" after laying in one spot for a while, especially night after night, but so far it has. No sleeping in a "mattress valley!" It is soft enough to be comfortable, yet firm enough to feel supportive. What motivated me to get the Mint vs. the original was the description that it would be cooler to sleep on, however it doesn't feel any cooler to me. Remember, you have a mattress pad covering the mattress, so the fabric that is made of needs to be considered. I even tried sleeping on it with just the fitted sheet and no mattress pad. This seemed to make no difference to me. In any case, I love my Tuft & Needle mattress! Be sure to have help unpacking and unrolling the mattress, especially for the larger mattress sizes, and have it in the correct position before you cut the wrapping off. Ours is a King and it was mighty heavy! Enjoy your new bed!
Written by a customer while visiting Tuft & Needle
Customer Rating
3 out of 5
3
Not for me but great company
on September 25, 2020
Posted by: Anonymous
Verified Purchase:Yes
Wanted to love this mattress but it was WAY too firm. I mean I feel like I don't even wanna give it less stars for that. Everyone is different, but T&N is a great company, so if you like a firm mattress this is the one for you.
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
Perfect amount of firmness; hip pain gone
on September 28, 2020
Posted by: Anonymous
from New Jersey
Gender:Female
Verified Purchase:Yes
I’m a side sleeper, my partner is a side/stomach sleeper, and we are both happy on this mattress. I have less back and hip pain overall. It’s the perfect amount of firmness without being too hard.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
4 out of 5
4
Tuft & Needle King Mint Matttess Experience
on October 2, 2020
Posted by: Anonymous
from Illinois
Gender:Female
Verified Purchase:Yes
Price,Ordering, delivery, was great
(Rather heavy )so need at least 2 people to open box & setup
Only disappointment was that it wasn’t as firm as we expected
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
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