Customer reviews from Tuft & Needle
Tuft & Needle - Mint Mattress - King - Gray
Average customer rating
4.6
(8,721 Reviews)
Rating breakdown 8,721 reviews
5 Stars
6,245
4 Stars
1,527
3 Stars
567
2 Stars
290
1 Star
92
91%of customers recommend this product.
(
3,020 out of
3,316)
Customer Reviews for Tuft & Needle - Mint Mattress - King - Gray
Customer Rating
4
VERY good but not GREAT!
on July 16, 2023
Posted by: TWB27
from Fountain Valley, CA
Gender:Male
After months and months of research, and shopping countless showrooms and vendors I finally pulled the trigger on a queen Tuft and Needle mint mattress. Delivery and unboxing was as easy as it could be and we slept on the mattress the very night we unboxed it. Both my wife and I have different sleeping preferences, so finding the right fit (soft enough for her - 5 feet/115 lbs. and firm enough for me 6'1"/250 lbs.) was a HUGE challenge! Let me just state for the record that this mattress is VERY good quality and VERY comfortable! After a few days I thought possibly the mattress was too firm and the company was good enough to send me a topper at no charge to try. The mattress did eventually soften up to the point that the topper was not needed. The only caveat for us was that I sleep EXTREMELY hot and this mattress was a HUGE let down in that regard. Ultimately we needed to initiate a return/refund. To be fair to Tuft and Needle, the salesperson in the store (Glendale location) had suggested that we purchase the Mint Hybrid mattress but we both were comfortable on the Mint so in order to save money we went with our first choice. In retrospect, I wish I would have listened to the recommendation as I believe then the issue of heat would probably NOT have been a problem with the Mint hybrid. This mattress is fairly expensive for an all-foam mattress. However, it is a quality product that is well made. Dealing with the company as a whole was outstanding! I highly recommend Tuft and Needle and their products in spite of the fact that the mattress did not work for us...
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Amanda k
Gender:Female
Verified Purchase:Yes
Best mattress ever. I just wish inflation hadn't affected this too! They used to cost so much less! But that's everything and this is worth it.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Hlmaas
Gender:Female
Verified Purchase:Yes
Very comfy
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Piccardy
Verified Purchase:Yes
We were looking for a mattress that would be cool and comfortable. The Mint is not terribly hot, but still a bit too warm for us during the night. I'm 5'2" and 120 lbs and the Mint was too firm for me. When sleeping on my side, my shoulder was jammed into my upper spine--sore in the morning. I found the springiness of the mattress uncomfortable. When I rolled over, it felt like the bed was propelling me. My husband (5'9", 160 lbs) thought it was okay. We are returning.
No, I would not recommend this to a friend.
Written by a customer while visiting Tuft & Needle
Posted by: Arnold Wagaman
Verified Purchase:Yes
What can I say, We love it. We went from the original T&N King to two T&N Twin XL Mint.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
1
Way too Firm
on March 25, 2024
Posted by: chs31
from RI
Gender:Female
It is 2 am and no sleeping on this mattress. We have had it for a year -- I was hoping - perhaps - it would break in. It is way, way too firm. I might as well be sleeping on a sack.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, April 1, 2024
Hi there. Thank you for reaching out and sharing your experience, we're sorry to hear your T&N Mint Mattress is too firm for comfort. your insight is appreciated and we want you to sleep your best. Adding a topper can be a simple yet effective solution to help you sleep your best. We encourage you to reach out to our team at 877-842-2586 or support@tuftandneedle.com if you haven't already, and the team can guide you from there!
Written by a customer while visiting Tuft & Needle
Customer Rating
3
Solid bed
on March 26, 2024
Posted by: bobby123
from Seattle, WA
Gender:Male
I've had this bed in a king for about two years now. Previously had a queen size TN original (still have it in spare bedroom). The mint is a really nice quality bed. Two years of two adults sleeping on it nightly, and I'd say zero impact to the firmness or shape. I was really hoping it would "break in" and soften up a bit; it didn't. I much prefer the TN original, and still sleep on it if I wake up and can't sleep on the mint. Unless you want a pretty firm bed, I'd recommend the original mattress- cheaper and more comfortable. For reference, I'm about 6'0" and 190 lbs, my partner is about 5'5" and 130 lbs. We are both side sleepers.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, April 1, 2024
Hi Bobby. Thank you for reaching out and sharing your experience, we're sorry to hear your T&N Mint Mattress is too firm for comfort. your insight is appreciated and we want you to sleep your best. Adding a topper can be a simple yet effective solution to help you sleep your best. We encourage you to reach out to our team at 877-842-2586 or support@tuftandneedle.com if you haven't already, and the team can guide you from there!
Written by a customer while visiting Tuft & Needle
Posted by: MM03
Gender:Female
Verified Purchase:Yes
Great mattress. Easy to set up. Decided to upgrade to Mint and I’m very happy I did.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle