Customer reviews from Tuft & Needle
Tuft & Needle - Mint Mattress - King - Gray
Average customer rating
4.6
(8,759 Reviews)
Rating breakdown 8,759 reviews
5 Stars
6,279
4 Stars
1,532
3 Stars
566
2 Stars
290
1 Star
92
91%of customers recommend this product.
(
3,020 out of
3,316)
Customer Reviews for Tuft & Needle - Mint Mattress - King - Gray
Posted by: JWT1603
from St Augustine, FL
Gender:Male
Verified Purchase:Yes
Way more comfortable than we expected. Only a day and the mattress seemed completely expanded. Very comfortable and my back doesn’t hurt in the morning. Great mattress.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: SueB
Verified Purchase:Yes
My husband loves the mattress (5'8" and about 180 lbs) but I find it too firm (5'8" and 130 lbs). Not sure if our weight is a factor but I used the tool to find out what mattress would best fit us and this is what it came up with. After about an hour or two, i have to go into the other bedroom.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, April 21, 2023
Hi Sue! Thank you for your candid insight. We're sorry to hear that your new T&N Mint Mattress is causing you discomfort. It can take up to a couple of weeks for the foam to acclimate to its new home and we hope it has gotten better over time. Adding a topper can also be a quick and effective solution if you find the mattress too firm. Of course, we don't want you to feel stuck with something you don't love, so feel free to reach out to 877-842-2586 or support@tuftandneedle.com if you haven't already, and the team can better assist you from there!
Written by a customer while visiting Tuft & Needle
Posted by: Melloello
Verified Purchase:Yes
Love this mattress! So comfortable! Soft but still supportive!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Dal K
from Greenville, SC
Gender:Male
Verified Purchase:Yes
Comfortable and supportive, not hot like a traditional foam mattress. Sleep quality has improved for my wife and I.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: pattipjy
from Portland, OR
Gender:Female
Verified Purchase:Yes
I sleep on a bed like this at my daughter's home when I'm visiting. I always sleep so comfortably and warm that I invested in my own mattress. I love it. I have stenosis in my lower spine and the bed helps keep me more comfortable and sleeping better.
Written by a customer while visiting Tuft & Needle
Posted by: Julie Thomas
Gender:Female
Verified Purchase:Yes
My son bought the queen and I bought the king. We both are extremely satisfied. The online ordering was easy. The delivery was made within the allotted time frame. I appreciated the efficient and courteous driver as well. Thank you, Julie
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: KeithQ
from Cary, NC
Gender:Male
Verified Purchase:Yes
Very comfy mattress, which is not easy in our case as my wife typically prefers a firmer mattress than me. T&N’s Mint mattress design provides the firmness she wants and plushness I want - we both find it very comfortable and are very happy with the purchase.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: BigBlue
from Brentwood, TN
Gender:Male
Verified Purchase:Yes
Despite a fair amount of research that ultimately led us to purchase the Mint Mattress, we were very disappointed and found it quite uncomfortable. The mattress was much firmer than expected and the type of foam used provided a feel much more like a traditional innerspring mattress than a foam one. It is clearly very different than more traditional memory foam and does not provide anywhere close to a similar feel. If we were looking for the feel of an innerspring mattress, we would have bought one. But based on our research and experience, the Mint didn't really provide anything additional vs. an innerspring mattress yet cost more than most. We ultimately returned the mattress, and I will say that aside from having to arrange to donate it ourselves (and transport it to the charity ourselves), the refund process was quick and easy.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, May 12, 2023
HI BigBlue! Thank you for taking the time to share your experience and feedback regarding your T&N Mint Mattress. We're so sorry to hear it wasn't a good fit, and we appreciate you doing your due diligence before purchasing. Your insight is valuable to us as we strive to improve our products and provide quality sleep and comfort for our sleepers. It sounds like you were able to return the mattress with our Customer Experience Team and we're glad it was a relatively quick and painless process. Please let us know if we can offer guidance moving forward, and we hope you find the perfect mattress for you!
Written by a customer while visiting Tuft & Needle