Customer reviews from Tuft & Needle
Tuft & Needle - Mint Mattress - King - Gray
Average customer rating
4.6 out of 5
4.6
(8,758 Reviews)
Open Ratings Snapshot
Rating breakdown 8,758 reviews
5 Stars
6,278
4 Stars
1,532
3 Stars
566
2 Stars
290
1 Star
92
91%of customers recommend this product. 
(
3,019 out of 3,315
)
Best Buy Privacy Policy
Customer Reviews for Tuft & Needle - Mint Mattress - King - Gray
Customer Rating
2 out of 5
2
Great Mattress... But...
on December 27, 2022
Posted by: Mr. Dave
from Phoenix
Gender:Male
Verified Purchase:Yes
Great Mattress... But... there's no support on the edges. What they have is a bunch of foam that is soft and comfortable in the middle. However, you need to stay at least 8' - 10' away from the edge as it'll collapse on you and potentially drop you out of bed. This is how it's designed. Not on purpose... but the fact that there's not supporting element on the edges means when the foam stops, the support stops. So, don't sit on the edge... it won't hold you unless you're way back on the mattress.
I have purchased several T&N mattresses as well as the Mint mattress from T&N for my condo in Mexico. All the guests love them! So, I got rid of my 7 year old Tempur-pedic LuxeAdapt King mattress back here in the states and purchased a T&N Mint King. Might have been a mistake. The Mattress itself is just as nice as the Temper-pedic... if not slightly nicer. Unsure as the T&N is new... compared to a 7 year old mattress. Will take a few years to truly determine if it's better or not. But where the T&N fails miserably is the edge support. There's simply nothing there to provide support. My Temper-pedic had amazing edge support... just like a mattress should. T&N Mint does not. Shame... you'd think T&N would have designed something. Instead, it's a sheet of foam.
Would I purchase again? Probably not because of this reason. Would I recommend? Maybe... but there would certainly be a warning about T&N non-supporting edges.
No, I would not recommend this to a friend.
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
Repeat Purchase
on December 28, 2022
Posted by: Anonymous
from Carthage, North Carolina
Gender:Female
Verified Purchase:Yes
Absolutely love the new T&N Mint. We had the original version previously and have slept comfortably on it for 5 or 6 years now. We recently re-did one of our guest bedrooms and moved the original T&N into it, so we could get something new for our master bedroom. After lots of discussion and reading online reviews, we decided to stick with what we know T&N and we are so glad we did. I have been sleeping SO well ever since we got it! I also recently convinced my parents to buy two T&N mattresses based off our rave reviews.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
Great Mattress! I recommend!
on January 8, 2023
Posted by: Heidi1234
from California
Gender:Female
Verified Purchase:Yes
We just unwrapped this mattress last night and we are very happy with it! It’s just soft enough and felt great for me as a side sleeper. My partner loves a firm mattress and he raved about it in the morning. He also tends to toss and turn and I barely felt anything. The price was right. We recommend this mattress!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
Great bed for a great price!
on January 9, 2023
Posted by: Can’t go wrong
from CA
Gender:Female
Verified Purchase:Yes
I was having hip pain each morning and after a couple days of sleeping on this bed it is completely gone! It’s perfectly soft while also being firm. I’m a very light sleeper and every time my boyfriend moves Id wake up. No more though with this bed!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
Great balance of support and comfort
on January 9, 2023
Posted by: Nicole w
from New Hampshire
Gender:Female
Verified Purchase:Yes
LOVE this bed. We initially purchased a nectar and tried desperately to like it. It was far too firm for us. This is soft but with support and we knew immediately it was going to be more comfortable. Really like that the top unzips and can be washed. No unpleasant odors either after the first day or so. I highly recommend!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
3 out of 5
3
Not as great as our last one
on January 11, 2023
Posted by: Catie Martin
Gender:Female
Verified Purchase:Yes
Not as great as our last one. The last Tuft and needle Mattress was amazing. Never sunk in anywhere and was amazing. I only replaced the mattress because I had it for over 10 years. This new Mattress I've only had a few months and it is already indented in the middle.
I would recommend this to a friend!
Response from Tuft & NeedleBy Tuft & NeedleCustomer ExperienceApril 20, 2023
Hi Catie! Thank you for taking the time to share your experience, we strive for our mattresses to provide quality sleep for years to come, and apologize for the rapid breakdown in your mattress. We do back our mattresses with a 10-year limited warranty and our team would be happy to guide you through that process. That said, you don't have to feel stuck with something you don't love. If you are within your 100-Night Sleep Trial, you can always reach out to us at 877-842-2586 or support@tuftandneedle.com and we can guide you from there. We hope this was insightful, but let us know if we can assist moving forward!
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
Love it.
on January 17, 2023
Posted by: JWT1603
from St Augustine, FL
Gender:Male
Verified Purchase:Yes
Way more comfortable than we expected. Only a day and the mattress seemed completely expanded. Very comfortable and my back doesn’t hurt in the morning. Great mattress.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
3 out of 5
3
Mixed Reviews.
on January 19, 2023
Posted by: SueB
Verified Purchase:Yes
My husband loves the mattress (5'8" and about 180 lbs) but I find it too firm (5'8" and 130 lbs). Not sure if our weight is a factor but I used the tool to find out what mattress would best fit us and this is what it came up with. After about an hour or two, i have to go into the other bedroom.
Response from Tuft & NeedleBy Tuft & NeedleCustomer ExperienceApril 21, 2023
Hi Sue! Thank you for your candid insight. We're sorry to hear that your new T&N Mint Mattress is causing you discomfort. It can take up to a couple of weeks for the foam to acclimate to its new home and we hope it has gotten better over time. Adding a topper can also be a quick and effective solution if you find the mattress too firm. Of course, we don't want you to feel stuck with something you don't love, so feel free to reach out to 877-842-2586 or support@tuftandneedle.com if you haven't already, and the team can better assist you from there!
Written by a customer while visiting Tuft & Needle
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