Customer reviews from Tuft & Needle
Tuft & Needle - Mint Mattress - King - Gray
Average customer rating
4.6
(8,760 Reviews)
Rating breakdown 8,760 reviews
5 Stars
6,279
4 Stars
1,533
3 Stars
566
2 Stars
290
1 Star
92
91%of customers recommend this product.
(
3,020 out of
3,316)
Customer Reviews for Tuft & Needle - Mint Mattress - King - Gray
Posted by: LV Pillow
Verified Purchase:Yes
love it!
Written by a customer while visiting Tuft & Needle
Posted by: Shillken
from Detroit, MI
Gender:Male
Verified Purchase:Yes
We've had the original tuft and needle mattress for years and loved it. After moving we decided it would be a great time to upgrade. We purchased the Mint Mattress and love it even more than the original! Its soft yet supportive and really does alleviate lower back pain. If you like the feel of a foam mattress then this is a great value and Tuft & Needle have great/responsive service!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: papa
Verified Purchase:Yes
the mattress its not firm enough for me, i am a large person and i sank into it to far to roll over without a lot of work, once i got into position it was very comfortable and i slept good, i sleep on my side and to roll to the other side was a chore, for big people it needs to be a lot firmer in my opinion
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, August 25, 2022
Hi there! Thank you for taking the time to provide your feedback. We're sorry to hear that the mattress is a bit too soft for you. If you would like to return or exchange within the 100-night trial, please feel free to reach out directly to our team at 877-842-2586 or support@tn.com. We're always happy to help!
Written by a customer while visiting Tuft & Needle
Posted by: Pewalk
Verified Purchase:Yes
Long overdue replacing our old mattress, but this was a revelation. Firmness is perfect, barely feel each other's movements. No issues with smell. Love it!
Written by a customer while visiting Tuft & Needle
Customer Rating
2
Overtime it has lost any support
on August 18, 2022
Posted by: matt101
from KS
Gender:Male
When we first bought this mattress it was nice. But over a year with it has degraded. Im 6'1 230 lbs fairly top heavy in the shoulders. when i sit on the side of the bed i sink so far into the mattress. my back has suffered with this bed. we are looking at something new.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, August 22, 2022
Hi there! Thank you for taking the time to provide your feedback. We're sorry to hear that you're no longer sleeping well on your mattress. The mattress comes with a 10-year limited warranty that covers any sagging or indentation over 3/4 of an inch. If you would like to explore warranty options, feel free to reach out to our team at 877-842-2586 or support@tn.com and we'd be glad to help troubleshoot your comfort issues.
Written by a customer while visiting Tuft & Needle
Posted by: Ray T
from Jacksonville, Fl
Gender:Male
Verified Purchase:Yes
Replaced a 10 year old standard mattress and the difference is amazing. Very comfortable, easy to set up.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: JanetT
from Spokane, WA
Gender:Female
Verified Purchase:Yes
Very comfortable but it’s very heavy. Two people required to unpack and move.
Great mattress! We own 4 of them.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Michael Beatty
Verified Purchase:Yes
First night on this mattress and lower back pain was gone. Sleeping great!
Written by a customer while visiting Tuft & Needle