Customer reviews from Tuft & Needle
Tuft & Needle - Mint Mattress - King - Gray
Average customer rating
4.6
(8,672 Reviews)
Rating breakdown 8,672 reviews
5 Stars
6,206
4 Stars
1,519
3 Stars
565
2 Stars
290
1 Star
92
91%of customers recommend this product.
(
3,020 out of
3,316)
Customer Reviews for Tuft & Needle - Mint Mattress - King - Gray
Posted by: Happy Sleep in Ga
from Alpharetta,Ga
Gender:Female
Verified Purchase:Yes
Love our new queen mattress so far. Be aware you may not want to leave your bed!
I wasn’t aware of the white glove service and would have chosen that as mattress is weighty and just for the ease and convenience of having it set up and old mattress removed.
Delivery was interesting as they placed in middle of our driveway and we had to haul it up to and into house. They never rang doorbell and there was a slight drizzle. Thank goodness I checked email!
Other than that so far so great!
I wasn’t aware of the white glove service and would have chosen that as mattress is weighty and just for the ease and convenience of having it set up and old mattress removed.
Delivery was interesting as they placed in middle of our driveway and we had to haul it up to and into house. They never rang doorbell and there was a slight drizzle. Thank goodness I checked email!
Other than that so far so great!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Whitney S
from Breckenridge, CO
Gender:Female
Verified Purchase:Yes
This is the second mattress I’ve ordered from this company. It is worth EVERY PENNY. I sleep like the dead!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: srhkast
from St. Charles, MO
Gender:Female
Verified Purchase:Yes
The mattress is firm yet comfortable. It keeps me cool during the night.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Zoey
from Charlotte, NC
Gender:Female
Verified Purchase:Yes
So comfortable! We were nervous to purchase something without trying it first but after reading through Tuft and Needle’s guarantee, we went for it and so glad we did! Shipping was quick and set up was a breeze. We would definitely recommend to friends and family!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Lex H
from Phoenix, AZ
Gender:Female
Verified Purchase:Yes
We loved our regular Tuft and Needle we got back in 2014. Since it was time for a new mattress we decided to try the Mint mattress. My husband sweats a lot at night so he is so thankful for the cooling feature on this bed. These are the best beds ever!
Written by a customer while visiting Tuft & Needle
Posted by: Suzer
from Asheville, NC
Gender:Female
Verified Purchase:Yes
Let's start with the negatives...
*This mattress is a lot smaller than expected. It looks too small on our bed frame compared to our old traditional mattresses. There is a good 6" space between the end of this mattress and the foot board. It's annoying because our cats use this space to access the space under our bed
*The mattress is very hot. It doesn't seem to disperse heat any better than cheap memory foam mattresses. Don't believe Tuft & Needle's claims. This is probably the most disappointing thing about the mattress.
*We've had the mattress for one month and it's already getting indentions from where we sleep. This doesn't bode well for its durability.
Now for the positives...
*It's very comfortable. It's firm enough for my bad back but soft enough that I can sleep for hours on my side without my IT-band being on fire. I have herniated discs and pinched nerves, so the comfort factor is a huge plus.
*Shipping was fast and convenient. We ordered the week of Christmas and got it before New Year's. Getting a boxed memory foam mattress into the bedroom and set up is a lot easier than a traditional mattress.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 28, 2022
Hi there. Thanks for your review. Our product team designed our Adaptive Foam to sleep as cool as possible, so we’re sorry to hear this hasn’t been your experience. It’s worth mentioning that certain accessories, such as high-thread-count sheets or some mattress protectors, can play a role in heat retention. As for the sizing issue, it might be a potential warranty issue. We want to remind you that all T&N mattresses sold through authorized retailers come with a 10-year limited warranty. Please reach out to support@tn.com or 877-842-2586, if you would like to pursue a warranty claim or otherwise troubleshoot.
Written by a customer while visiting Tuft & Needle
Posted by: SL Horton
from Roanoke VA
Gender:Female
Verified Purchase:Yes
We are very pleased with our purchase of the mint mattress. It’s the perfect blend of firm, support, soft and comfort. It’s the best sleep we have had in a very long time.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: BZT2
Verified Purchase:Yes
So comfortable, finally getting a good night's sleep.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle