The ordering and set up was not as seamless as it could have been. I appreciate how easy it was to reach customer service and how helpful they were. The delivery guys left without setting up the mattress (I did get a refund on the white glove service). That part was very stressful. The product seems good, but it's taking a while to break it in. The mattress is still hard on our hips, but I expect that over time it will soften and be a good bed.
Written by a customer while visiting Tuft & Needle
Customer Rating
5
Great mattress wish we would have had from beginning
on November 25, 2021
Posted by: Ricardo9494
from Flint Michigan
Gender:Male
We purchased July 2019 it is now Nov 2021 This was our fifth mattress over a 4-year period and is the best mattress that we have had the pleasure to own, and we tried them all even wasted our money on a sleep number(sent junk air mattresses back after only 30 days) we are putting this mattress on a sleep number frame and have had no problem whatsoever in fact I am ordering a second Mint twin XL mattress to replace mine (not a tuft& needle) was just waiting for another sale Ric Lucky we had some friends that had this mattress and said to try laying on it after we had told them about our bad experience with sleep number
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
We slept on a Tuft and Needle while traveling in Montana this fall. Both my husband and I commented on what an amazing nights sleep we had and asked the innkeeper what brand it was. Since we were in the market for a new one, we decided to give it a try. We’ve had it a little over a month now and are extremely pleased. So far so good!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
I was a little hesitant when I first tried this mattress out (my boyfriend had one and I thought foam mattresses weren’t comfortable lol). After sleeping on it a couple times I was completely convinced. Bought one of my own and it was the best decision I have ever made!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Far and away the best mattress I have ever slept on. I was skeptical of memory foam; I've tried the Casper and many knock-off brands that only increased my back pain. My previous bed was a Saatva traditional with a memory foam topper, which was nice but still gave me aches and didn't sleep cool. I don't know what it is about this mattress but it was made for me and I'm obsessed.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle