Customer reviews from Tuft & Needle
Tuft & Needle - Mint Mattress - King - Gray
Average customer rating
4.6
(8,753 Reviews)
Rating breakdown 8,753 reviews
5 Stars
6,274
4 Stars
1,530
3 Stars
567
2 Stars
290
1 Star
92
91%of customers recommend this product.
(
3,020 out of
3,316)
Customer Reviews for Tuft & Needle - Mint Mattress - King - Gray
Posted by: Anonymous
from Arizona
Gender:Female
Verified Purchase:Yes
Mint Cal King mattress upsize
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Dan Z.
from Chicago, IL
Gender:Male
Verified Purchase:Yes
Ordered this for my mother after she love the one I ordered for my wife and myself - she is absolutely thrilled with it and says it has really helped with the lower back pain she was getting from her old spring mattress. We are all delighted with the Tuft & Needle Mint mattress. We are spreading the word!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Samantha S
from Pittsburgh
Gender:Female
Verified Purchase:Yes
This mattress is very firm! We have slept on the original and the mint was highly recommended. We purchased the mint and discover it was much firmer than we anticipated. We did receive a topper to try and help with the discomfort but for the time being we’re still undecided. If you are looking for a firm sleeping option- this one is for you!!
Written by a customer while visiting Tuft & Needle
Posted by: RitaM
Verified Purchase:Yes
Purchasing the mattress, having questions answered and delivery of the mattress could not have gone any more smoothly. On top of that, the mattress is wonderful! Very comfortable. I would rate it’s firmness As medium firm, meaning you don’t sink into it but it’s not like laying on a board. I would certainly buy it again!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
2
Back pain
on May 24, 2021
Posted by: Bartley
from Gettysburg PA
Gender:Male
Great mattress for three months then middle of mattress became soft. Turning end to end helped only a short time. No fix available.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, May 25, 2021
Hi there, we appreciate you reaching out to share your experience. A mattress is a big purchase that should last for years, so we're sorry to hear you’ve run into some issues. As a reminder, T&N mattresses are covered by a 10-year limited warranty that protects against manufacturing defects. We would love to chat with you to get a better understanding of what is going on and how we can help. Please reach out to us directly at support@tn.com or call 877-842–2586.
Written by a customer while visiting Tuft & Needle
Customer Rating
2
Do not buy if stomach or side sleeper
on May 25, 2021
Posted by: nate753
from Boston MA
Gender:Male
It's been one week. 220lb man 5'9. I like to switch between sleeping on my side and stomach. The mattress is pretty firm and doesn't have any give to it. Already feel tension building on the sides of my hips. I'm either going to learn how to sleep on my back or return the mattress, or buy a memory foam cover for it.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, May 25, 2021
Hi there. Thanks for sharing candid feedback about your experience so far. It can typically take about a week or two for the mattress to break in and that's usually the amount of time it takes to get used to sleeping on something new. We're sorry to hear the mattress is too firm for you and will pass your comments along to our Product Team. If you would like to troubleshoot or need help with a return per the 100-Night Sleep Trial, please reach out to our Customer Experience team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: AGHK
Gender:Female
Verified Purchase:Yes
We bought these mattresses for our two boys, ages 8 and 10. We felt like it would be a great investment in their health, comfort, sleep from now until they are grown. Both boys LOVE their mattresses and the first thing they said to me the morning after their first night sleeping on them was that it felt like sleeping on a cloud of cotton candy with angels! Every morning they talk about how much they love their new mattress and pillows.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: LauraK
from North Carolina
Gender:Female
Verified Purchase:Yes
Soft but not so soft that my back hurts, in fact its the opposite, my hips have never been happier
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle