Customer reviews from Tuft & Needle
Tuft & Needle - Mint Mattress - King - Gray
Average customer rating
4.6
(8,670 Reviews)
Rating breakdown 8,670 reviews
5 Stars
6,205
4 Stars
1,519
3 Stars
565
2 Stars
290
1 Star
91
91%of customers recommend this product.
(
3,020 out of
3,315)
Customer Reviews for Tuft & Needle - Mint Mattress - King - Gray
Posted by: Moosie213
from indiana
Gender:Female
Verified Purchase:Yes
It is good for comfort in terms of firmness, but it is a bit hot. I wish they put "handles" on the sides too.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
2
Lower back pain & sleeps hot
on May 1, 2021
Posted by: DaveB11
Gender:Male
It’s only been a week but I’m not sure how long I can wait to see if I adjust to the mattress. I usually have no problems sleeping at various air B&Bs with no adjustment period. I wake up in the middle of the night with my lower back burning. The mattress also gets very warm under the spot I am sleeping on. I will update if it gets better.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, May 4, 2021
Hi there. We're sorry to hear the mattress hasn't been the best fit and we appreciate you taking the time to share feedback with us. We will pass your comments along to our Product and Quality Assurance teams. Our Customer Experience team is happy to help moving forward. Please reach out to support@tn.com or 877-842-2586 if you would like to return or troubleshoot.
Written by a customer while visiting Tuft & Needle
Posted by: KaiF
from Bakersfield, CA
Gender:Male
Verified Purchase:Yes
So far I've been extremely pleased with the comfort of my mattress. It's the perfect firmness for me and it remains cool throughout the evening.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
4
Unfolded upside down
on May 5, 2021
Posted by: Dede
from Albany, New York
Gender:Female
The mattress is great and supports my back, but why did it open and unfurl upside down? I had a hell of a time flipping it over since it's a king. Whew!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
from Arizona
Gender:Female
Verified Purchase:Yes
Mint Cal King mattress upsize
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Dan Z.
from Chicago, IL
Gender:Male
Verified Purchase:Yes
Ordered this for my mother after she love the one I ordered for my wife and myself - she is absolutely thrilled with it and says it has really helped with the lower back pain she was getting from her old spring mattress. We are all delighted with the Tuft & Needle Mint mattress. We are spreading the word!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Samantha S
from Pittsburgh
Gender:Female
Verified Purchase:Yes
This mattress is very firm! We have slept on the original and the mint was highly recommended. We purchased the mint and discover it was much firmer than we anticipated. We did receive a topper to try and help with the discomfort but for the time being we’re still undecided. If you are looking for a firm sleeping option- this one is for you!!
Written by a customer while visiting Tuft & Needle
Posted by: RitaM
Verified Purchase:Yes
Purchasing the mattress, having questions answered and delivery of the mattress could not have gone any more smoothly. On top of that, the mattress is wonderful! Very comfortable. I would rate it’s firmness As medium firm, meaning you don’t sink into it but it’s not like laying on a board. I would certainly buy it again!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle