Customer reviews from Tuft & Needle
Tuft & Needle - Mint Mattress - King - Gray
Average customer rating
4.6
(8,670 Reviews)
Rating breakdown 8,670 reviews
5 Stars
6,205
4 Stars
1,519
3 Stars
565
2 Stars
290
1 Star
91
91%of customers recommend this product.
(
3,020 out of
3,315)
Customer Reviews for Tuft & Needle - Mint Mattress - King - Gray
Posted by: Alexis G
from Georgia
Gender:Female
Verified Purchase:Yes
After hours of internet mattress review searches I finally looked into Tuft&Needle because my sister and her partner swear by their Mint mattress. Both are side/back sleepers (as well as myself) and after reading all the great reviews on the mint I had good faith that I had finally found "the one". I was very excited to receive my mattress via fed ex and had no issues with it expanding or airing it out. I didn't notice any terrible factory smell which is a plus for me because i'm sensitive to smells. That being said, my mattress is extremely firm to the point of pain as if you've spent the night sleeping on a hard wood floor. I'm nearly three weeks in now and wake up every morning with sharp pains in my lower back. I want this mattress to work for me because one: it's pricey. If i'm going to drop over a thou on a mattress I want to feel like i'm sleeping on a dream and wake up pain-free. Second: It seems like a hassle to return...I'm going to give it another couple of weeks but as of right now it's seeming like I will unfortunately have to return it and begin my dream mattress search once again. :'(
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, April 13, 2021
Hi there. We appreciate you taking the time to share your detailed feedback with us and will pass your comments along to our Product and Quality Assurance teams. We're sorry to hear the mattress has not been as comfortable as expected and our Customer Experience team is happy to help moving forward. Please reach out to support@tn.com or 877-842-2586 if you would like to return or troubleshoot.
Written by a customer while visiting Tuft & Needle
Posted by: CQCS
from WA
Gender:Female
Verified Purchase:Yes
I am a side sleeper. this was a bit hard for me but I added a foam pad over it and it is perfect now.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Jerald G
from Surprise
Gender:Male
Verified Purchase:Yes
I've never knew comfort like this. My last bed was the original. It's hard to believe that could be improved. More support is the biggest improvement for me with the mint. Plus the price. I'm a lifetime customer. I truly can't say enough about it.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: N/A..
from AZ
Gender:Female
Verified Purchase:Yes
The comfort is like no other. Feels good every morning I wake up. Not really seeing any advantage from the cooling jell.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Shiro
from Bensalem, PA
Gender:Male
Verified Purchase:Yes
Its soft and wonderful my only issue is that i have to share it with my wife lmfao
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Happy zzz
from California
Gender:Male
Verified Purchase:Yes
Great price! Low odor, which disappeared in about 1 week. Very comfortable. Took a few nights to adjust my body but now my wife and I sleep great! I also love that the price point was there so we could upgrade to a king. Great purchase!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
on April 18, 2021
Posted by: 3 dogs
from Mesa, Az
Gender:Female
I bought a full size Mint a month ago. I went the whole setup with the frame and all. It was a bit too hard for my liking. I added the topper, and it is now perfect. What i don't like is that the topper slides (it is under the T&N protector) and the mattress also slides.
But i sleep better than i have in a very long time!
But i sleep better than i have in a very long time!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Linda G
from Portland, OR
Gender:Female
Verified Purchase:Yes
Softness/firmness is so individual and the reviews reflect that. We were used to a pillow top, foam covered, innerspring mattress. We loved the softness of it. This mattress has a nice give when you sit on it and feels soft when you first lay down, but it feels quite firm through the night. Having said that, after the first few nights we accommodated to that and have been sleeping soundly since. The very best part of this mattress, in my view, is that I cannot feel the other person when they get in and out of or change positions in bed! There is no bounce like we had with the old mattress. It is such a relief and has improved my sleep quality. If we decide we want a softer surface, we can always add a soft topper. This is a very nicely made mattress and we are happy with our purchase. As an aside, we paid the extra fee to have someone deliver and set it up and remove our old mattress and box spring. It was worth it!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle