Customer reviews from Tuft & Needle
Tuft & Needle - Mint Mattress - King - Gray
Average customer rating
4.6
(8,668 Reviews)
Rating breakdown 8,668 reviews
5 Stars
6,205
4 Stars
1,517
3 Stars
565
2 Stars
290
1 Star
91
91%of customers recommend this product.
(
3,020 out of
3,315)
Customer Reviews for Tuft & Needle - Mint Mattress - King - Gray
Posted by: A. Sagan
Verified Purchase:Yes
I used to be in pain when I woke up in the morning. Not anymore! I did my research and decided on the Tuft and Needle Mint. It has exceeded my expectations. It is supportive, regulates my temperature better than my traditional mattress, and allows me to wake up feeling rested.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Kate57
Verified Purchase:Yes
I have 2 original tuft and needle. The m8nt is very firm. Not sure if we like it or not.
Written by a customer while visiting Tuft & Needle
Posted by: Colleen AZ
from Arizona
Gender:Female
Verified Purchase:Yes
The mattress is very stiff so we are still trying to see if it will work for us. We got the mattress protector and it does appear to prevent the cooling effect of the mattress.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, March 29, 2021
Hi there. We appreciate you taking the time to share feedback with us and will pass your comments along to our Product and Quality Assurance teams. Our Customer Experience team is happy to help moving forward. Please reach out to support@tn.com or 877-842-2586 if you would like to return or troubleshoot.
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
from Pinehurst, NC
Gender:Male
Verified Purchase:Yes
This is the most comfortable mattress I’ve ever slept on. I’ve tried 3 of the other Mail mattress companies and this one far surpasses the others.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
Finally getting a cool night's sleep on my side!
on March 30, 2021
Posted by: Connie O
from San Francisco, CA
Gender:Female
Verified Purchase:Yes
I went from a 6" memory foam mattress where I could feel the support slats underneath to this glorious monstrosity. It's so comfortable to sleep on! I no longer feel the supports underneath and I can sleep on my side again without my hip and lower back killing me. I also no longer struggle with being too hot at night.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Peter Maurer
from Rochester, NY
Gender:Male
Verified Purchase:Yes
After my spouse developed neck and back pain, and I started developing hip pain, we decided it was time to change.
After a comprehensive review of several mattresses from a friend's thorough analysis and feedback from individuals on social media, Consumer Reports reviews, and the website Sleep Like The Dead, and both of us being side sleepers, we decided to try the Tuft and Needle Mint. At first, I felt the mattress was too soft and I had made a grievous error despite the Mint being marketed for side sleepers. Yet it resolved all our pains and we sleeping more comfortably than we have in ages. As a bonus, my wife doesn't feel me get out of bed at 5:15AM or 5:45AM when I go to work 12-14.5 hours at a vaccine POD and walk 5-11 miles a day in my work.
I would have been willing to spend twice as much for a mattress that functioned so well. We love it. My only regret was that I did not record the expanding of the mattress when I opened it up (it's fun to watch!). I have no constructive criticism at this time.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
3
Comfort of the mattress but I guess that’s why there’s a trial period
on April 7, 2021
Posted by: Carmyne
from Naples Florida
Gender:Male
Verified Purchase:Yes
It’s more firm than I expected but I’m hoping that I adjust to it.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, April 7, 2021
Hi there. Thanks for taking the time to leave your review. We're sorry to hear the mattress is too firm for you and will pass your comments along to our Product Team. It can typically take about a week or two for the mattress to break-in and to get used to sleeping on something new. If you would like to troubleshoot or need help with a return per the 100-Night Sleep Trial, please reach out to our Customer Experience team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Azzy & Emily Roman
from Ky
Gender:Female
Verified Purchase:Yes
My wife & I recently purchased the Cali King mint mattress. My wife really liked it. She slept like a baby on it. For me it was the opposite. I woke up sore everyday. It was just too firm for me. I've discovered my favorite mattress style is ultra soft. We unfortunately had to send it back. The return process was an absolute breeze. The customer service reps were very helpful & polite. I actually want to try a different Tuft & Neddle mattress just because I know if there are any issues they will get resolved. In today's era finding a company that does exactly what they say with no strings attached is priceless. Well done T&N. I will recommend this company to anyone and everyone. Even though the mattress wasn't for us, I have nothing but respect & positive things to say about T&N!! If you're on the fence about buying from them don't be and DO IT. They are a quality company with a quality product!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle