Customer reviews from Tuft & Needle
Tuft & Needle - Mint Mattress - King - Gray
Average customer rating
4.6
(8,758 Reviews)
Rating breakdown 8,758 reviews
5 Stars
6,278
4 Stars
1,532
3 Stars
566
2 Stars
290
1 Star
92
91%of customers recommend this product.
(
3,019 out of
3,315)
Customer Reviews for Tuft & Needle - Mint Mattress - King - Gray
Posted by: Alla
from NJ
Gender:Female
Verified Purchase:Yes
The mattress is a lot firmer than expected. Using another layer of foam on top.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, March 15, 2021
Hi there. Thanks for sharing candid feedback about your experience so far. We're sorry to hear the mattress is firmer than expected and will pass your comments along to our Product Team. If you would like to troubleshoot or need help with a return per the 100-Night Sleep Trial, please reach out to our Customer Experience team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Customer Rating
5
Love our mattress!
on March 13, 2021
Posted by: Shannon Seyler
from Phoenix, AZ
Gender:Female
We've had our mattress for 18 months now and have loved every night slept on it.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: JeffT
from Grove City, PA
Gender:Male
Verified Purchase:Yes
This has been an excellent mattress so far (2 months of ownership). With this bed I wake up without shoulder pain and feel much more rested. The mattress is a little warmer than our previous mattress but not to the point of distration.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Diver234
Verified Purchase:Yes
It is so very comfortable! This is my first mattress thats foam without springs and i really enjoy it. The customer service is very friendly and helpful! I am very pleased with my purchase!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: DKCC
from New Hampshire
Gender:Male
Verified Purchase:Yes
Been using it for a bout 5 nights. So far we love it. Great night's sleep. Hopefully this continues for at least the next decade. Recommended.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Keyonna
from Oregon
Verified Purchase:Yes
I absolutely love my bed thus far. I have woken up every morning refreshed and no back pain or need to stretch. I also have not woken up sweaty or too hot so I am very excited to try the pillows. One thing I am not happy about is the spring sale which started a week after I got it which would have saved me enough to get a pillow.
Written by a customer while visiting Tuft & Needle
Posted by: CocoFortune
from California
Gender:Female
Verified Purchase:Yes
So comfy and the delivery and set up was easy!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: It's okay
Verified Purchase:Yes
Didn't realize it cannot be flipped. Not happy about that. The mattress became lumpy quickly. It's not bad but not good either.
Delivery was great. Quick, well done and as promised
Delivery was great. Quick, well done and as promised
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, March 22, 2021
Hi there. We appreciate you taking the time to share feedback with us and will pass your comments along to our Product and Quality Assurance teams. We're sorry to hear you've been having trouble sleeping comfortably on the Mint Mattress. Our Customer Experience team is happy to help moving forward. Please reach out to support@tn.com or 877-842-2586 if you would like to return or troubleshoot.
Written by a customer while visiting Tuft & Needle