The mattress is a lot firmer than expected. Using another layer of foam on top.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, March 15, 2021
Hi there. Thanks for sharing candid feedback about your experience so far. We're sorry to hear the mattress is firmer than expected and will pass your comments along to our Product Team. If you would like to troubleshoot or need help with a return per the 100-Night Sleep Trial, please reach out to our Customer Experience team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Customer Rating
5
Love our mattress!
on March 13, 2021
Posted by: Shannon Seyler
from Phoenix, AZ
Gender:Female
We've had our mattress for 18 months now and have loved every night slept on it.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
This has been an excellent mattress so far (2 months of ownership). With this bed I wake up without shoulder pain and feel much more rested. The mattress is a little warmer than our previous mattress but not to the point of distration.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
It is so very comfortable! This is my first mattress thats foam without springs and i really enjoy it. The customer service is very friendly and helpful! I am very pleased with my purchase!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle