Base mattress was firmer than expected, especially when compared to our very old, cloud soft latex mattress. Adding the topper made it soft enough for my husband, who is an all-position sleeper. It is significantly heavier that our old mattress and is more rigid. I do have fewer aches and pains in the morning.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, February 11, 2021
Hi there.Thank you for taking the time to leave a review and share your experience. We're sorry to hear you've been struggling to get comfortable on your Mint Mattress and would love to troubleshoot. Feel free to reach out to us at support@tn.com or 877-842-2586. In the meantime, we'll make sure to pass your comments along to our Product team.
Written by a customer while visiting Tuft & Needle
Customer Rating
5
So Comfortable
on February 20, 2021
Posted by: ChrisMiss
from Oregon
Gender:Female
I purchased a queen size Mint mattress. It's the most comfortable mattress I have ever had.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, March 11, 2021
Hi there. Thanks for sharing candid feedback about your experience so far. We're sorry to hear the mattress is firmer than expected and will pass your comments along to our Product Team. If you would like to troubleshoot or need help with a return per the 100-Night Sleep Trial, please reach out to our Customer Experience team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Honestly for the price it’s not my favorite. Really considering returning it. I wanted to love it it’s just not great for me. Even tried the pillow topper. :(
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, March 11, 2021
Hi there. We're sorry to hear the mattress hasn't been so comfortable but appreciate you taking the time to share feedback with us. We will pass your comments along to our Product and Quality Assurance teams. Our Customer Experience team is happy to help moving forward. Please reach out to support@tn.com or 877-842-2586 if you would like to return or troubleshoot.
Written by a customer while visiting Tuft & Needle