We purchased two of these. One of them was fine but the other one had three little holes in the gray cover upon arrival. They are a little bit more firm than I would like, but pretty comfortable.
Written by a customer while visiting Tuft & Needle
Great quality, amazing customer service but it was way too soft for us (130 and 180 lb). We ended up replacing it for the Original and could not be happier! The Original is exactly what we needed all along.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 29, 2021
Hi there. Thank you for taking time to leave a review. We appreciate your feedback and will pass it along to our Product team for consideration. If we can help with anything moving forward, let our team know at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Base mattress was firmer than expected, especially when compared to our very old, cloud soft latex mattress. Adding the topper made it soft enough for my husband, who is an all-position sleeper. It is significantly heavier that our old mattress and is more rigid. I do have fewer aches and pains in the morning.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, February 11, 2021
Hi there.Thank you for taking the time to leave a review and share your experience. We're sorry to hear you've been struggling to get comfortable on your Mint Mattress and would love to troubleshoot. Feel free to reach out to us at support@tn.com or 877-842-2586. In the meantime, we'll make sure to pass your comments along to our Product team.
Written by a customer while visiting Tuft & Needle