Customer reviews from Tuft & Needle
Tuft & Needle - Mint Mattress - King - Gray
Average customer rating
4.6
(8,760 Reviews)
Rating breakdown 8,760 reviews
5 Stars
6,279
4 Stars
1,533
3 Stars
566
2 Stars
290
1 Star
92
91%of customers recommend this product.
(
3,020 out of
3,316)
Customer Reviews for Tuft & Needle - Mint Mattress - King - Gray
Posted by: Daron D.
Verified Purchase:Yes
I had the original tuft and Needle Mattress and really Enjoyed it. Upgraded to the Mint for three times the price. I think the original was of better Quality. Not as Comfortable.
Too bad they sold the Company to Serta.
Too bad they sold the Company to Serta.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, May 3, 2023
Hi Daron! Thank you for your feedback, we're sorry to hear your new Mint Mattress isn't as comfortable as you had hoped. The Mint and the Original are both made with different sleepers in mind and it can take a bit for the mattress to acclimate to its new home. If it feels too firm, adding a topper can be an easy and effective solution to help you sleep your best. Of course, we don't want you to feel stuck with something you don't love, so feel free to reach out to 877-842-2586 or support@tuftandneedle.com if you haven't already, and the team can assist you better from there! Thanks again for sharing your experience, let us know if we can assist moving forward!
Written by a customer while visiting Tuft & Needle
Posted by: Erica J
Verified Purchase:Yes
The mattress itself smells bad.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, May 3, 2023
Hi Erica! Thank you for your insight, we're sorry to hear the mattress smells a bit off. Since we make our mattresses with freshly poured foam, it can take a couple of days for the mattress to acclimate to its new home, and any smell to dissipate. Of course, we don't want you to feel stuck with something you don't love, so feel free to reach out to 877-842-2586 or support@tuftandneedle.com if you haven't already, and we can review your options together! Thanks again for sharing your experience, let us know if we can assist moving forward!
Written by a customer while visiting Tuft & Needle
Posted by: MzRN
Verified Purchase:Yes
We recently purchased a full sz mattress for our son because he LOVES ours. We do too. We have the mint and the king size pillows and let me tell you, crawling into bed is heaven. So soft yet firm. This is an amazing product and the customer service is amazing! Love this company and their products!!
Written by a customer while visiting Tuft & Needle
Posted by: KeithQ
from Cary, NC
Gender:Male
Verified Purchase:Yes
Very comfy mattress, which is not easy in our case as my wife typically prefers a firmer mattress than me. T&N’s Mint mattress design provides the firmness she wants and plushness I want - we both find it very comfortable and are very happy with the purchase.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Scottish
from Florida
Gender:Male
Verified Purchase:Yes
Great value
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Julie Thomas
Gender:Female
Verified Purchase:Yes
My son bought the queen and I bought the king. We both are extremely satisfied. The online ordering was easy. The delivery was made within the allotted time frame. I appreciated the efficient and courteous driver as well. Thank you, Julie
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: pattipjy
from Portland, OR
Gender:Female
Verified Purchase:Yes
I sleep on a bed like this at my daughter's home when I'm visiting. I always sleep so comfortably and warm that I invested in my own mattress. I love it. I have stenosis in my lower spine and the bed helps keep me more comfortable and sleeping better.
Written by a customer while visiting Tuft & Needle
Posted by: Sleeper from Seattle
from Brooklyn, NY
Gender:Male
Verified Purchase:Yes
We have slept well on this mattress for the past week. It is in a murphy bed in our place in NYC. We slept amazingly well on it! I am sleeping through the night and wake up with no aches and pains.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle