Customer reviews from Tuft & Needle
Tuft & Needle - Mint Mattress - King - Gray
Average customer rating
4.6
(8,760 Reviews)
Rating breakdown 8,760 reviews
5 Stars
6,279
4 Stars
1,533
3 Stars
566
2 Stars
290
1 Star
92
91%of customers recommend this product.
(
3,020 out of
3,316)
Customer Reviews for Tuft & Needle - Mint Mattress - King - Gray
Posted by: Donniesmom
from Lake Worth, FL
Gender:Female
Verified Purchase:Yes
Best Box Mattress! Setup was incredibly easy and the comfort is superb. We are going to purchase another for my daughter’s house.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: lvschrader
Verified Purchase:Yes
very comfortable mattress. My husband is a side sleeper and I am a back sleeper. We are both very comfortable and happy!
Written by a customer while visiting Tuft & Needle
Posted by: BigBlue
from Brentwood, TN
Gender:Male
Verified Purchase:Yes
Despite a fair amount of research that ultimately led us to purchase the Mint Mattress, we were very disappointed and found it quite uncomfortable. The mattress was much firmer than expected and the type of foam used provided a feel much more like a traditional innerspring mattress than a foam one. It is clearly very different than more traditional memory foam and does not provide anywhere close to a similar feel. If we were looking for the feel of an innerspring mattress, we would have bought one. But based on our research and experience, the Mint didn't really provide anything additional vs. an innerspring mattress yet cost more than most. We ultimately returned the mattress, and I will say that aside from having to arrange to donate it ourselves (and transport it to the charity ourselves), the refund process was quick and easy.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, May 12, 2023
HI BigBlue! Thank you for taking the time to share your experience and feedback regarding your T&N Mint Mattress. We're so sorry to hear it wasn't a good fit, and we appreciate you doing your due diligence before purchasing. Your insight is valuable to us as we strive to improve our products and provide quality sleep and comfort for our sleepers. It sounds like you were able to return the mattress with our Customer Experience Team and we're glad it was a relatively quick and painless process. Please let us know if we can offer guidance moving forward, and we hope you find the perfect mattress for you!
Written by a customer while visiting Tuft & Needle
Posted by: Amanda J
from San Dimas CA
Gender:Female
Verified Purchase:Yes
It's firm but soft. It keeps me cooler than my last mattress.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Tim steve
from Goodyear az
Gender:Male
Verified Purchase:Yes
Awesome product!!! Never slept better
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Iodine Dakota
Verified Purchase:Yes
This is my second T&N Mint mattress and it is heavenly.
Written by a customer while visiting Tuft & Needle
Posted by: EMHL
from Phoenix, AZ
Gender:Female
Verified Purchase:Yes
I’m not exaggerating- this is the 3rd T&N we’ve purchased. We even put one of these in our RV.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Hasan nori
from Farmers branch, Texas
Gender:Male
Verified Purchase:Yes
Really bad mattress get my back starting to hurt and get my body temps high
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, May 2, 2023
Hi Hasan! Thank you for your feedback regarding our Mint Mattress, we're so sorry to hear the mattress is causing you discomfort. Adding a topper can be a quick and effective solution to help you sleep your best! We don't want you to feel stuck with something you don't love, so feel free to reach out to 877-842-2586 or support@tuftandneedle.com if you haven't already, and the team can guide you from there! Thank you again for your insight, let us know if we can assist moving forward!
Written by a customer while visiting Tuft & Needle