Customer reviews from Tuft & Needle
Tuft & Needle - Mint Mattress - King - Gray
Average customer rating
4.6
(8,760 Reviews)
Rating breakdown 8,760 reviews
5 Stars
6,279
4 Stars
1,533
3 Stars
566
2 Stars
290
1 Star
92
91%of customers recommend this product.
(
3,020 out of
3,316)
Customer Reviews for Tuft & Needle - Mint Mattress - King - Gray
Posted by: Carol67132
from Wa
Gender:Female
Verified Purchase:Yes
Is soft and back still hurts when I get up
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, June 1, 2023
Hi Carol! Thank you for your candid feedback, we're sorry to hear the mattress is a bit too soft for comfort. Since we make our mattresses with freshly poured foam, it can take a couple of weeks for the mattress to acclimate to its new home, and you to it. With that said, we don't want you to feel stuck with something you don't love, so feel free to reach out to 877-842-2586 or support@tuftandneedle.com if you haven't already, and the team can guide you from there! Thanks again for sharing your experience, let us know if we can assist moving forward!
Written by a customer while visiting Tuft & Needle
Posted by: LaurenB
from Indianapolis, IN
Gender:Female
Verified Purchase:Yes
This is the third T&N mattress I’ve owned and I absolutely love it.
(Two Queen sized Mints are now guest beds - upgraded myself to a King) It’s supportive but not too firm or soft. Super easy to un-box and set up. I sleep so well and aches and pains I was experiencing with my old mattress are gone!
(Two Queen sized Mints are now guest beds - upgraded myself to a King) It’s supportive but not too firm or soft. Super easy to un-box and set up. I sleep so well and aches and pains I was experiencing with my old mattress are gone!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Mike r
from Detroit metro area
Gender:Male
Verified Purchase:Yes
Very comfortable mattress the only thing that could make it better is lower the price.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
3
Great for the first 5 years
on May 29, 2023
Posted by: Mouse
from Ohio
Gender:Female
I would give this 5 stars for the first 5ish years. It was exactly what we wanted. I absolutely did love it for that period of time and did recommend it to other people I knew. Now past the 5 years it has turned into a lump bomb. I am currently in the market for new mattress and would not buy another tuft and needle unfortunately.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, May 30, 2023
Hi Mouse! Thank you for your candid feedback, we're sorry to hear your T&N Mint Mattress hasn't held up well over time and is causing you discomfort. We strive to provide quality sleep for years to come and are happy to take a look at what's going on. Feel free to reach out to our Customer Experience Team directly at 877-842-2586 or support@tuftandneedle.com, and we can guide you from there! Thanks again for sharing your experience, let us know if we can assist moving forward!
Written by a customer while visiting Tuft & Needle
Customer Rating
4
Needs handles!
on May 27, 2023
Posted by: AnonymousEg
Gender:Female
I’ve had my mattress for almost 3 years now and it’s in great shape. I love this mattress. The biggest downside is it is a nightmare to move from place to place because there are no handles anywhere on the mattress.
The mattress itself is flimsy enough having no handles is a huge missed opportunity design wise. Hope to see some handles added on in the near future because I would love to order this mattress for our guest rooms.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
SOOOO COMFORTABLE!
on May 26, 2023
Posted by: DRSX
from NORTH CAROLINA
Gender:Female
WE JUST RECIEVED OUR KING MINT MATTRESS AND WE ARE HAPPY SLEEPERS! WE AREN'T EVEN USED TO MEMORY FOAM MATTRESSES AND WE LOVE THIS MATTRESS! CONFORMS TO YOUR BODY...THAT'S THE MEDIUM....BUT YOU DON'T SINK....THAT'S THE FIRM. THIS IS JUST FIRM ENOUGH TO FEEL SUPPORTED BUT NOT ROCK HARD. DON'T GET TOO HOT AND DON'T FEEL A THING WHEN THE OTHER PERSON MOVES. WORTH THE INVESTMENT(THANK GOODNESS FOR SALES)! BUT FOR THE FIRST TIME IN MY LIFE, I REALLY ENJOY GOING TO BED! NO MORE ACHES OR STIFFNESS EITHER! BELIEVE IT OR NOT!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Samantha Y
from Phoenix
Gender:Female
Verified Purchase:Yes
Best mattress I’ve ever laid on! My fiancé no longer snores, neither of us toss and turn. It’s perfect!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Maryrose
from Florida
Gender:Female
Verified Purchase:Yes
Comfortable!!! Knock out quickly 😴
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle