Customer reviews from Tuft & Needle
Tuft & Needle - Mint Mattress - King - Gray
Average customer rating
4.6
(8,760 Reviews)
Rating breakdown 8,760 reviews
5 Stars
6,279
4 Stars
1,533
3 Stars
566
2 Stars
290
1 Star
92
91%of customers recommend this product.
(
3,020 out of
3,316)
Customer Reviews for Tuft & Needle - Mint Mattress - King - Gray
Posted by: Ccait
from SflF
Gender:Female
Verified Purchase:Yes
Good for sleeping not great for sitting in bed and doing other things (did not intend for that to sound as R rated as it does) not firm enough...
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 27, 2021
Hi there. We appreciate you taking time to leave a review and will pass your feedback along to our Product team for consideration. If we can help with anything moving forward, please let our team know at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Customer Rating
4
Great but softened a tad too much for me :(
on December 11, 2020
Posted by: Yoga Erin
from Los Angeles, CA
Gender:Female
Verified Purchase:Yes
I have to say, I’m very impressed with tuft and needle as a whole! I was able to go into the store and test out the mattress and everyone who helped me along the way was amazing. The first few nights to a couple weeks on my mattress were heaven but I have to say, after the break in period, it softened a little too much for me. I’m a picky sleeper, light weight, and need a lot of mattress support but chose the mint bc I’m a side sleeper. Ultimately, I probably should have gone with the original from what I’m guessing but not sure if it would have broken in the same way. Anyhow, the company has been fantastic and the only reason I took a star away is because it was too soft for me personally.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Rendering
from New jersey
Gender:Male
Verified Purchase:Yes
I’ve never had a new mattress until now, and I don’t think I’ll ever regret this purchase. My sleep quality, according to my sleep cycle app, has been consistently 90%+ whenever I get 7+ hours. Thank you
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: ChristopheM
from Washington DC
Gender:Male
Verified Purchase:Yes
The most comfortable mattress I ever had.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Jen A
Verified Purchase:Yes
It was too firm for us. We exchanged it.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 27, 2021
Hi there. Thank you for taking time to leave a review. We appreciate your feedback and will pass it along to our Product team for consideration. We hope you're enjoying the mattress you exchanged to, but of course, reach out to support@tn.com or 877-842-2586 if you need further assistance.
Written by a customer while visiting Tuft & Needle
Posted by: Erin in Austin
Verified Purchase:Yes
Love this bed! So comfy!
Written by a customer while visiting Tuft & Needle
Posted by: Pleasedaspunch
Verified Purchase:Yes
A bit(!) more firm than my nectar, which I like. The support on the peripheral of the bed is probably my favorite feature since I often find myself pushed to the outskirts by my partner and the support is uniform all the way to the edge. Been sleeping well on this for over a month. Very pleased.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Houndho
Verified Purchase:Yes
I went to the store in Scottsdale AZ and found staff to be very helpful. Shipping was timely, just as the staff indicated. The bed is firm and feels firmer that in the store, so if you like a softer bed you may want to consider a soft topper.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 27, 2021
Hi there! Thank you for taking time to leave a review and share your experience with our team and others who may be considering a purchase with us. If you would like to troubleshoot firmness concerns or need help with anything else, please reach out to our team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle