It feels soft and cools easily so I don't overheat in the bed. With my Original Queen I found myself getting really hot and uncomfortable throughout the night so it wasn't for me. Customer service was very quick and helpful in letting me upgrade; it was super easy.
The Mint mattress is pleasantly firm in a good way for my back while having a soft top to prevent pressure point pain. Best part: No Memory Foam to get “stuck” in like a chocolate Easter bunny when cast in its mold.
I looked at so many reviews of other companies before a friend recommended T&L. It took like 4 days for the mattress to 'fit' me perfectly, and I love it. It's comfortable, cool (I run hot at night) and have had it for 45 days so far. Hoping it lasts long! Of note, when you first unpack it, let it sit for 24 hours to let the chemical smell dissipate and for the mattress to settle more.